Founder & CEO of Pegasystems
In a three decade career, Alan Trefler has been a visionary leader, a technology change-agent, an innovative philanthropist and a trusted advisor to business executives around the world. Alan’s unique technology vision and relentless focus on customer success is changing the way many of the world’s leading enterprises engage with their customers today. His life’s work has been to design a platform for living applications that businesspeople can evolve dynamically to manage the constant disruption and change in today’s customer-centric economy. Alan’s recent book, Build for Change, describes a new generation of customers that have unprecedented power to make or break brands and the changes businesses must embrace to succeed in today’s digital world. A best-seller, the book has been reviewed and featured in global media including Forbes, Investor’s Business Daily and Les Echos. Alan founded Pegasystems in 1983 and has built the company into a $600 million provider of strategic applications with more than 3,000 employees in 30 global offices, and growing more than 20 percent annually. Alan’s interest in computers originates from collegiate involvement in tournament chess, where he achieved a Master rating and was co-champion of the 1975 World Open Chess Championship. His passion and support for chess, the game’s community and current champions continues to this day. Alan’s industry recognition includes The American Business Award’s “Software CEO of the Year,” the Massachusetts Technology Leadership Council’s “Public Company CEO of the Year” and the Babson College Academy of Distinguished Entrepreneurs. He frequently presents to international business and technology audiences at industry conferences and has consulted extensively in the use of advanced technology and customer engagement Alan has been interviewed and featured in Global Media including Barron’s, the BBC, Bloomberg Television, The Boston Globe, CNBC, Customerfirst!, Les Echos, Fast Company, Fox Business News, Forbes, Fortune, The Huffington Post, Investor’s Business Daily, The New York Times, Reuters, TheStreet.com, TechCrunch and the Wall Street Journal. He has spoken about and consulted extensively in the use of advanced technologies and the future of software and has been named the inventor of numerous patents for Pega’s distinctive architecture. Alan holds a degree with distinction in Economics and Computer Science from Dartmouth College, where he was a winner of the John G. Kemeny prize in computing. A staunch advocate for education, Alan and his wife Pam established the Trefler Foundation in 1996 to improve educational outcomes. Recently, the Foundation has sponsored Union & Fifth, an innovative non-profit that turns clothing donations into money for charities.
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About Pegasystems: PegaSystems provides business process and customer relationship management solutions for organizations.