64 Top San Francisco Customer Service Companies and Startups of 2021

June 18, 2021

This article showcases our top picks for the best San Francisco based Customer Service companies. These startups and companies are taking a variety of approaches to innovating the Customer Service industry, but are all exceptional companies well worth a follow.

We tried to pick companies across the size spectrum from cutting edge startups to established brands.

We selected these startups and companies for exceptional performance in one of these categories:

  • Innovation
    • Innovative ideas
    • Innovative route to market
    • Innovative product
  • Growth
    • Exceptional growth
    • Exceptional growth strategy
  • Management
  • Societal impact

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Top San Francisco Customer Service Startups

Data sourced from Crunchbase and SemRush.

Sitecore

Sitecore

Crunchbase Website Twitter Facebook Linkedin

Sitecore is a customer experience management company that provides multichannel marketing automation software and web content management.

Chorus.ai

Chorus.ai

Crunchbase Website Twitter Facebook Linkedin

Chorus.ai is an AI conversation intelligence cloud platform for sales team that can transform conversations into data and insights.

Chorus.ai

Medallia

Crunchbase Website Twitter Facebook Linkedin

Medallia offers a SaaS platform that captures experience data from signal fields emitted by customers and employees.

Chorus.ai

Magic

Crunchbase Website Twitter Facebook Linkedin

Magic provides a 24/7 SMS based on-demand personal assistant service.

Chorus.ai

Forethought

Crunchbase Website Twitter Facebook Linkedin

Forethought builds artificially intelligent agents to supercharge enterprise workflows, starting with Agatha, the AI for Customer Support.

Chorus.ai

Intercom

Crunchbase Website Twitter Facebook Linkedin

Conversational Relationship Platform helping businesses build customer relationships through personalized, messenger-based experiences.

Chorus.ai

Zendesk

Crunchbase Website Twitter Facebook Linkedin

Zendesk is a customer service platform that develops a software to empower organization and customer relationships.

Chorus.ai

Gainsight

Crunchbase Website Twitter Facebook Linkedin

Gainsight is a technology company that offers a range of software for optimizing the customer experience and improving product analytics.

Chorus.ai

HYP3R

Crunchbase Website Twitter Facebook Linkedin

We are HYP3R. Our innovations help top marketers acquire high-value travelers directly and at scale.

Chorus.ai

Optimizely

Crunchbase Website Twitter Facebook Linkedin

Optimizely is a platform that provides digital experience solutions.

Chorus.ai

Gorgias

Crunchbase Website Twitter Facebook Linkedin

Gorgias is a multi-channel helpdesk integrated for online and e-commerce merchants.

Chorus.ai

Boast.AI

Crunchbase Website Twitter Facebook Linkedin

Boast.AI is a tool designed to automate R&D tax credit-based financing for startups.

Chorus.ai

Gladly

Crunchbase Website Twitter Facebook Linkedin

Gladly is reinventing customer service with a customer service platform that centers around customers, not cases, across any channel.

Chorus.ai

UJET

Crunchbase Website Twitter Facebook Linkedin

UJET’s cloud contact center solutions help organizations meet customers across all endpoints and channels.

Chorus.ai

Helpshift

Crunchbase Website Twitter Facebook Linkedin

Helpshift is a conversational customer service platform that leverages AI, bots, and messaging-based communication.

Chorus.ai

Pathlight

Crunchbase Website Twitter Facebook Linkedin

Pathlight is a developer of a platform designed for managers to be more effective.

Chorus.ai

Acquire

Crunchbase Website Twitter Facebook Linkedin

Acquire is a unified customer engagement platform that brings all communication, interactions, channels, and tools under one roof.

Chorus.ai

Directly

Crunchbase Website Twitter Facebook Linkedin

Directly offers AI-powered solutions to resolve customer issues with the right mix of automation and human support.

Chorus.ai

Netomi

Crunchbase Website Twitter Facebook Linkedin

Netomi is a machine intelligence company that uses AI to turn customer service into a competitive edge.

Chorus.ai

justanswer.com

Crunchbase Website Twitter Facebook Linkedin

JustAnswer.com, the largest Q&A website that connects people to real, qualified experts.

Chorus.ai

Lithium Technologies

Crunchbase Website Twitter Facebook Linkedin

Lithium builds community and social media management software that helps the world’s best brands connect with customers on digital channels.

Chorus.ai

Talkdesk

Crunchbase Website Twitter Facebook Linkedin

Talkdesk offers an enterprise contact center platform helps support and sales teams for customer satisfaction and cost savings.

Chorus.ai

Provide

Crunchbase Website Twitter Facebook Linkedin

We’re the modern practice finance company, innovating for dentists, veterinarians, and other healthcare professionals like you.

Chorus.ai

Sparkcentral

Crunchbase Website Twitter Facebook Linkedin

Sparkcentral is a customer engagement tool that enables one-on-one messaging via social channels.

Chorus.ai

Simplr

Crunchbase Website Twitter Facebook Linkedin

Excellent outsourced customer support for companies that care about their brand.

Chorus.ai

Extole

Crunchbase Website Twitter Facebook Linkedin

Extole helps enterprise companies acquire new customers at scale from their existing customers.

Chorus.ai

PullString

Crunchbase Website Twitter Facebook Linkedin

PullString (formerly ToyTalk) is an entertainment and tech company combinines art & science to enable computer conversation with characters.

Chorus.ai

REACH

Crunchbase Website Twitter Facebook Linkedin

REACH reinvents digital customer experience by allowing companies to conduct remote transactional meetings with clients

Chorus.ai

Third Pole

Crunchbase Website Twitter Facebook Linkedin

Third Pole develops products that generate and deliver electric nitric oxide for hospital, ambulatory, and home use.

Chorus.ai

GetFeedback

Crunchbase Website Twitter Facebook Linkedin

GetFeedback helps companies understand and improve customer experience by making it easy to create beautiful, branded surveys.

Chorus.ai

Aptology

Crunchbase Website Twitter Facebook Linkedin

Aptology is a people intelligence platform that helps companies increase revenue, retention, and diversity and inclusion.

Chorus.ai

Cresta

Crunchbase Website Twitter Facebook Linkedin

Cresta leverages artificial intelligence to help sales and service agents improve the quality of their customer service.

Chorus.ai

Sesh

Crunchbase Website Twitter Facebook Linkedin

Sesh is a mental health company providing access to group support via a mobile app.

Chorus.ai

Agent IQ

Crunchbase Website Twitter Facebook Linkedin

Agent IQ is developing next gen customer engagement platform for banks, credit unions and other FIs based in San Francisco, CA.

Chorus.ai

Stella Connect

Crunchbase Website Twitter Facebook Linkedin

Stella Connect is a customer feedback and quality management platform built specifically for customer service teams.

Chorus.ai

Wootric

Crunchbase Website Twitter Facebook Linkedin

Wootric is an AI-powered platform to measure and boost customer happiness.

Chorus.ai

Thematic

Crunchbase Website Twitter Facebook Linkedin

Thematic is a customer insights platform

Chorus.ai

Revi

Crunchbase Website Twitter Facebook Linkedin

Revi connects and deepens customer engagement with the local businesses startup via mobile ordering app.

Chorus.ai

VOIQ

Crunchbase Website Twitter Facebook Linkedin

Conversational AI VoiceBots for Websites and Calls

Chorus.ai

Loop Support

Crunchbase Website Twitter Facebook Linkedin

Loop Support helps growing companies provide great customer support.

Chorus.ai

HelpCrunch

Crunchbase Website Twitter Facebook Linkedin

All-in-one customer communication platform for support, marketing, and sales.

Chorus.ai

Tagove

Crunchbase Website Twitter Facebook Linkedin

Tagove is a live chat software for website and mobile apps with Video chat, Remote co browsing, Chatbots, and Profile management tools.

Chorus.ai

Akia

Crunchbase Website Twitter Facebook Linkedin

Akia is a Hotel Messaging Platform to interpret and service hotel guest needs using chat and artificial intelligence.

Chorus.ai

Battlecard

Crunchbase Website Twitter Facebook Linkedin

Teams of all sizes use Battlecard to manage their growing playbook and enforce consistent messaging across the entire sales effort.

Chorus.ai

Yodel.io

Crunchbase Website Twitter Facebook Linkedin

Voice that lives where you work. The smart phone system for customer service teams.

Chorus.ai

BluWrap

Crunchbase Website Twitter Facebook Linkedin

BluWrap provides naturally extended shelf-life technology and solutions that have revolutionized fresh food supply chains worldwide.

Chorus.ai

Trove

Crunchbase Website Twitter Facebook Linkedin

Trove is a high-quality, affordable, full-service storage experience.

Chorus.ai

bud.com

Crunchbase Website Twitter Facebook Linkedin

A California benefit corporation delivering recreational cannabis.

Chorus.ai

Get Satisfaction

Crunchbase Website Twitter Facebook Linkedin

Get Satisfaction is a community platform that fosters online conversations about a company’s products and services.

Chorus.ai

CogniCor

Crunchbase Website Twitter Facebook Linkedin

The Leading AI Digital Assistant Platform for Financial Services

Chorus.ai

OneMob

Crunchbase Website Twitter Facebook Linkedin

Onemob is a video engagement platform that creates personal and branded video and voice messages for Salesforce.

Chorus.ai

PlumSlice Labs

Crunchbase Website Twitter Facebook Linkedin

PlumSlice Labs makes workflow and collaboration easy at all stages of product management.

Chorus.ai

Preact

Crunchbase Website Twitter Facebook Linkedin

Preact is a cloud-based customer success service that helps subscription software companies maximize customer lifetime value by reducing

Chorus.ai

HopIn

Crunchbase Website Twitter Facebook Linkedin

All-In-One Agile Chatbot Platform For Automating Dialogflow NLP AI Bot Projects

Chorus.ai

Onward

Crunchbase Website Twitter Facebook Linkedin

Onward is a customer service automation platform that creates a range of automated customer service and sales tools for business usage.

Chorus.ai

Distributed Systems

Crunchbase Website Twitter Facebook Linkedin

Distributed Systems is a digital identity startup and a full-stack machine intelligence.

Chorus.ai

Encounter AI

Crunchbase Website Twitter Facebook Linkedin

Voice AI for Kiosks and Drive-Thrus

Chorus.ai

Vivocha

Crunchbase Website Twitter Facebook Linkedin

Vivocha is a multi-channel online customer interactions platform designed to help businesses engage their customers online.

Chorus.ai

Estate Assist

Crunchbase Website Twitter Facebook Linkedin

Estate Assist designs solutions to give you peace of mind about your future, whatever it may hold.

Chorus.ai

Billowby

Crunchbase Website Twitter Facebook Linkedin

Billowby is an online Headshop selling pipes, vapes, bongs, and more.

Chorus.ai

Helplama

Crunchbase Website Twitter Facebook Linkedin

Helplama is an uber for 24*7 live support that offers support for niche categories with help of expert AI and category expert humans.

Chorus.ai

Daylighted

Crunchbase Website Twitter Facebook Linkedin

Daylighted is an art streaming platform that provides on-demand art from artists, art galleries, and museums.

Chorus.ai

Simpler

Crunchbase Website Twitter Facebook Linkedin

Simpler develops an online employee onboarding tool that manages new-hire paperwork without the paper.

Chorus.ai

SherpaDesk

Crunchbase Website Twitter Facebook Linkedin

SherpaDesk is a cloud hosted customer support platform that assists IT businesses in tracking client requests and invoicing time.

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