Best Startup
At Best Startup US we track over 1,000,000 US startups and over 3 million people who hold key positions in these companies. We use this directory of startups to highlight top employees, founders and board members we think deserve more appreciation than they are currently getting.
This list showcases the top United States based VP’ operating in the Customer Service space. If you think a VP’ is missing from this list, feel free to contact our editor on editor@beststartup.us.
The individuals on this list have been included because of exceptional performance in one of the following categories:
- Innovation – Operating as a key part in an extremely innovative business or startup.
- Growth – Operating as a key figure in the growth and upscale of a market leading business or startup.
- Management – Showing exceptional management skills.
- Societal impact – Putting their business on the map for their positive societal or environmental impact.
Our Data – We source our data from OSINT (open source intelligence) and public directories such as Crunchbase, SemRush and many more. The data from these sources should be treated with a degree of caution and verified yourself.
Karl Rumelhart
Chief Product Officer and Executive Vice President of Engineering of Gainsight
Karl will lead Gainsight’s expanded product vision and execution for a comprehensive customer success platform that help customers take action. Karl has held senior product and marketing roles as an early employee at VMware, leading product management for VirtualCenter, driving the acquisition of SpringSource, and leading the vFabric business unit. Karl has also run product teams at enterprise social pioneer, Jive, and predictive analytics pioneer Infer. Prior to his software career, Karl was an academic mathematician, lecturing at Stanford University after receiving a Ph.D. from Harvard University.
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About Gainsight: Gainsight is a technology company that offers a range of software for optimizing the customer experience and improving product analytics.
Maksim Ovsyannikov
EVP, Products and Design of Gainsight
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About Gainsight: Gainsight is a technology company that offers a range of software for optimizing the customer experience and improving product analytics.
Denise Stokowski
VP Solutions, Product Management and Security of Gainsight
Denise leads all things related to creating solutions in the field with our customers. She believes in partnership with her customers and delivering expertise that leads to successful deployment of Gainsight’s solution.Denise has been implementing business software applications for over 20 years and built and led services teams at Marketo, Right90, and Epiphany.
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About Gainsight: Gainsight is a technology company that offers a range of software for optimizing the customer experience and improving product analytics.
Ciara Peter
VP Product, Gainsight PX of Gainsight
Ciara is best known for bringing consumer grade experiences to enterprise products at scale. As VP of Product at Gainsight, she leads vision and strategy for Gainsight PX, the Product Experience platform focused on delivering insights, enabling data driven in-app customer engagement, and instantly evaluating ROI of product investments. Prior to Gainsight, Ciara held Product & Design leadership positions at InVision, Box, BetterWorks, and Salesforce. She lives in downtown San Francisco with her Maine Coon cat, Wesley.
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About Gainsight, Gainsight: Gainsight is a technology company that offers a range of software for optimizing the customer experience and improving product analytics.
Mike Berger
VP, Product Marketing of Gainsight
Mike Berger is the VP of product marketing at Gainsight.
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About Gainsight: Gainsight is a technology company that offers a range of software for optimizing the customer experience and improving product analytics.
Peter Johnson
VP of Product of Kustomer
Peter Johnson is a product innovator that is passionate about crafting beautiful, intuitive products. PJ was previously a Product Manager for Airtime, a video social network founded by Sean Parker.
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About Kustomer: Kustomer is an omnichannel Software-as-a-Service (SaaS) CRM platform specializing in customer service.
Yoni Rubin
Vice President of Business Operations of Pypestream
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About Pypestream: Pypestream is conversational artificial intelligence built for scale.
Tao Ma
VP of Language Technology Group of ASAPP
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About ASAPP: Breakthroughs are born out of research and ASAPP is advancing AI to drive greater human productivity and automating the world’s workflows
David Young
Senior Vice President USA of Victor
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About Victor: Victor is a London, UK-based private jet charter marketplace.
Jerry Adriano
EVP of Afiniti
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About Afiniti: Afiniti uses AI to identify and predict patterns of behavior to improve the quality of interpersonal interactions for businesses
Jerry Adriano
EVP of Afiniti
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About Afiniti: Afiniti uses AI to identify and predict patterns of behavior to improve the quality of interpersonal interactions for businesses
Can Ozdoruk
VP Marketing of Netomi
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About Netomi: An AI-first customer service platform that enables companies to deliver the highest quality customer experiences.
Anant Verma
VP Engineering of Netomi
Engineering leader with expertise in software development and engineering management. I have personally managed and built many successful products that the customers love and built many happy teams on the way. I value principles such as simplicity, agility, building it right the first time and built in quality. Above all, I value individuals and how to draw on individuals’ strengths to build highly motivated, well-performing and results driven teams. I am a technology enthusiast and derive great pleasure in learning new technologies and skills. Expertise: People and technology management, Software delivery, Distributed Systems, Full-stack cloud based multi-tenant software, Data Analytics, Salesforce.com CRM and force.com platform.
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About Hired, Netomi: An AI-first customer service platform that enables companies to deliver the highest quality customer experiences.
Assaf Barnir
VP Customer Success of Netomi
Startups: eMeter, Zendesk, PubNub; Earlier: Amdocs, IAF, IBM
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About Netomi: An AI-first customer service platform that enables companies to deliver the highest quality customer experiences.
Brian Schell
EVP, CFO & Treasurer of Cboe Global Markets
Brian Schell joined BATS as Chief Financial Officer in March 2011 and is also an Executive Vice President of the firm. Mr. Schell oversees all financial activities for the firm including accounting, finance, forecasting, strategic planning, and deal analysis. A 20-year veteran of the financial services industry, Mr. Schell spent 16 years at H&R Block Inc. where he held various senior leadership positions, concluding his tenure as senior vice president, operations, support, and development for the firm’s Tax Services division. Mr. Schell also served separately as chief financial officer of the Tax Services and H&R Block Financial Advisors units, holding the former position for seven years. During Mr. Schell’s tenure at H&R Block, he led several merger and acquisition assignments, while directing financial operations and strategic planning initiatives that led to significant revenue growth and operational efficiencies. Most recently, Mr. Schell was chief financial officer at Pollen Inc., a Kansas City-based technology company working with large companies redeploying cash in their accounts payables. Mr. Schell began his career as an analyst at JP Morgan & Co. in New York and also spent five years in Washington, D.C., at KPMG Peat Marwick and the Federal Deposit Insurance Corporation, facilitating regulatory-assisted banking transactions. Mr. Schell graduated from the University of Notre Dame in 1987 with a bachelor’s degree in business administration and an emphasis in finance. He also holds a master’s degree in business administration from The George Washington University.
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About Cboe Global Markets: Cboe Global Markets is an operator of stock and options markets in the U.S. and Europe.
Evan Giancaterino
Vice President of Court Square Capital Partners
Mr. Giancaterino joined the firm in 2017. Prior to Court Square, Mr. Giancaterino worked in the Private Equity group at Investcorp. Earlier in his career, Mr. Giancaterino worked in the Mergers and Acquisitions group at Barclays Capital in New York. Mr. Giancaterino holds a B.S. in Business Administration with a concentration in Finance, cum laude, from Georgetown University.
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About Court Square Capital Partners: Court Square Capital Partners is a private equity and venture capital firm.
W. Sean Ford
SVP, Chief Marketing Officer, Integration Management Office of LogMeIn
W. Sean Ford is Chief Marketing Officer at LogMeIn.
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About Algorand, LogMeIn, PlanetWatch: LogMeIn provides SaaS-based remote connectivity, collaboration, and support solutions for businesses and consumers.
Scott Romesser
SVP, Customer Care of LogMeIn
Scott Romesser serves as the Senior Vice President of Customer Care and Success for LogMeIn, one of the world’s top 10 public SaaS companies. During his career, Scott held multiple executive roles in Finance, Sales Operations and Customer Care and successfully led the company and his teams through a number of acquisitions, mergers and integrations while achieving extraordinary business results. Highlights include driving 10X revenue growth from 50M to 500M, championing customer experience and employee engagement as core company values and establishing a world-class Customer Success organization with significant improvements to customer retention.
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About LogMeIn: LogMeIn provides SaaS-based remote connectivity, collaboration, and support solutions for businesses and consumers.
Paddy Srinivasan
SVP Products & General Manager of LogMeIn
Software as a Service (SaaS) Product executive with 20+ years of track record of new product innovation, entrepreneurship and executive leadership at growth stage companies. Delivering products that customers love, building strong leadership teams, organizing for scale and driving data-driven decisions are my passions. Led product organizations in large (Microsoft, Oracle), growth (LogMeIn) and startup (founded & scaled Opstera- a Cloud management startup) stage companies. Pioneered several SaaS metrics and frameworks to manage diverse portfolio of products and large (50,000+) customer base using data and ML driven automation technologies. Intimate knowledge of building products for a broad base of customers including Enterprises, MSPs, IT service desks, digital retailers and technology companies. Led acquisitions, sold startups, rationalized portfolios with spinoffs and strategic partnerships. Key career highlights: 1. Innovated 6 commercially successful V1 products – .NET 1.0 & 1st version of Sharepoint middleware platform at Microsoft, Mobile embedded database at Oracle, Cloud monitoring at Opstera, Xively IOT platform and Conversational AI Engagement platform at LogMeIn 2. Entrepreneurial success: Built Xively – IOT platform from scratch which was recently acquired by Google. Co-founded Opstera which acquired by Avanade (A Microsoft-Accenture company) 3. At LogMeIn, grew revenue 9X, customers 5X, team 6X with best in segment NPS along with 2 acquisitions, a merger and a divestiture to Google 4. Developed several data-driven metrics & frameworks to derive insights from >50,000 customers to drive complex portfolio of SaaS products, enhance product usage for expansion revenue and driving effective customer lifecycle engagement to minimize churn 5. Proudest career accomplishment are the large (400+) distributed teams built with deep entrepreneurial culture, strong leadership teams and an unmistakable sense of purpose & direction
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About LogMeIn, LogMeIn: LogMeIn provides SaaS-based remote connectivity, collaboration, and support solutions for businesses and consumers.
Dave Costenaro
VP of Artificial Intelligence R&D and Chief Data Officer of Capacity
Dave Costenaro is Head of Artificial Intelligence Design at Jane.ai and a Co-Founder and Technical Director at Prepare.ai.
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About Capacity, Prepare.ai: Capacity is an AI-powered helpdesk that automates support for customers and employees.
Minesh Mehta
VP of Sales of Clarabridge
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About Clarabridge: Clarabridge is a Customer Experience Management platform that provides insight from customers.
Bruno Bergher
VP Product and Design of Gladly
Bruno Bergher is the head of design at [Expa](https://www.crunchbase.com/organization/expa). He is also the founder of nalabuta.com. During the course of his career, Bergher worked as a product designer at both Lookout and Mightybell.
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About Gladly: Gladly is reinventing customer service with a customer service platform that centers around customers, not cases, across any channel.
Alex Spinelli
CTO & EVP product, technology, and operations of LivePerson
Alex leads the technology organization at LivePerson, overseeing all R&D globally. Prior to LivePerson, he was global head of Alexa OS for Amazon.com, running a large, distributed team of developers around the world, and leading the development of the core software systems and capabilities that underpin the Alexa platform. Before joining Amazon, Alex served as CTO of McCann Worldgroup — one of the world’s largest marketing organizations with 24,000 staff across more than 100 countries — and CTO for North America and Asia-Pacific at AXA Technologies, where he built large-scale grid computing for predictive modeling. At Thomson Reuters, he oversaw product and technology for news and media, including real-time, AI-driven news curation for financial professionals. He has also held executive technology leadership positions at TheStreet.com and MTV Networks as CTO of Comedy Central. Alex started his career as an engineer in New York City, working on real-time data feeds. He has an MBA from Duke University.
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About Google, LivePerson: LivePerson provides real-time intelligent customer engagement solutions that help companies enhance the relationship with their customers.
Jay Blazensky
Vice President of Business Development, Voice of LivePerson
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About LivePerson: LivePerson provides real-time intelligent customer engagement solutions that help companies enhance the relationship with their customers.
Ido Hacohen
Vice President, Head of M&A and Corporate Development of LivePerson
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About LivePerson: LivePerson provides real-time intelligent customer engagement solutions that help companies enhance the relationship with their customers.
Cory Haynes
VP, Financial Services Strategy of Talkdesk
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About Talkdesk: Talkdesk offers an enterprise contact center platform that allows companies to make the customer experience a competitive advantage.
Wendy Close
Vice President Product Marketing of Talkdesk
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About Talkdesk: Talkdesk offers an enterprise contact center platform that allows companies to make the customer experience a competitive advantage.
Wendy Close
Vice President Product Marketing of Talkdesk
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About Talkdesk: Talkdesk offers an enterprise contact center platform that allows companies to make the customer experience a competitive advantage.
Justin Garrity
VP Display & Commerce of Sprinklr
Justin Garrity is a software executive and entrepreneur. He has a passion for creating innovative products that enable brands to create engaging experiences leveraging design and data. Justin is the SVP of Product and Marketing for TigerLogic and runs their Postano product line. He was Chief Creative Officer of Storycode, a mobile app platform for publishers & brands and Director of User Experience for Webtrends, a pioneer in web analytics, focusing on innovations in data visualization.
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About postano.com, Sprinklr, Sprinklr: Sprinklr provides enterprise software for customer experience management.
Val Jensen
Senior Vice President, Customer Operations of ComEd (Commonwealth Edison)
Val Jensen Senior Vice President, Customer Operations ComEd As senior vice president for Customer Operations, Mr. Jensen is responsible for managing development and delivery of the Company’s customer-facing products and services. He is also responsible for deployment and management of ComEd’s AMI system and associated customer products and services, and for leading development of the Exelon Utilities business intelligence/data analytics strategy. Prior to assuming this role, Mr. Jensen was vice president for Marketing and Environmental Programs. Val joined ComEd in 2008 after eight years at ICF Consulting, where he served as senior vice president managing the firm’s San Francisco office. Previously, he worked for the U.S. Department of Energy from 1994-1999, where he served on the staff of the Assistant Secretary for Energy Efficiency and Renewable Energy and directed the Chicago regional office.
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About ComEd (Commonwealth Edison), ICF: ComEd provides service to approximately 3.8 million customers across Northern Illinois.
Jim Madden
VP of Five9
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About Five9: Five9 is a cloud-based call center software company that specializes in sales, marketing, and customer service.
Jim Alexander
VP, PMO and Quality Engineering of Five9
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About Five9: Five9 is a cloud-based call center software company that specializes in sales, marketing, and customer service.
Robert Dugas
Vice President of Supply Chain of Chick-fil-A
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About Chick-fil-A: Chick-fil-A is a fast food restaurant company that offers chicken sandwich and healthy foods for its customers.
Tammy Pearson
Vice President and Assistant General Counsel of Corporate Legal of Chick-fil-A
Tammy Pearson is Vice President and Assistant General Counsel of Corporate Legal @ Chick-fil-A.
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About Chick-fil-A: Chick-fil-A is a fast food restaurant company that offers chicken sandwich and healthy foods for its customers.
Erwin Reid
SVP of International Restaurant Development of Chick-fil-A
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About Chick-fil-A: Chick-fil-A is a fast food restaurant company that offers chicken sandwich and healthy foods for its customers.
Rodney Bullard
Vice President of Community Affairs of Chick-fil-A
Rodney Bullard is Vice President of Community Affairs @ Chick-fil-A.
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About Chick-fil-A: Chick-fil-A is a fast food restaurant company that offers chicken sandwich and healthy foods for its customers.
William Faulk
Vice President of Innovation and Design of Chick-fil-A
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About Chick-fil-A: Chick-fil-A is a fast food restaurant company that offers chicken sandwich and healthy foods for its customers.
Carrie Kurlander
Vice President of Corporate Public Relations of Chick-fil-A
Carrie Kurlander is Vice President of Corporate Public Relations @ Chick-fil-A.
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About Chick-fil-A: Chick-fil-A is a fast food restaurant company that offers chicken sandwich and healthy foods for its customers.
Brent Ragsdale
Vice President of Chief Accounting Officer of Chick-fil-A
Brent Ragsdale is Vice President of Chief Accounting Officer @ Chick-fil-A.
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About Chick-fil-A: Chick-fil-A is a fast food restaurant company that offers chicken sandwich and healthy foods for its customers.
Jonathan Bridges
SVP – Chief Marketing Officer of Chick-fil-A
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About Chick-fil-A: Chick-fil-A is a fast food restaurant company that offers chicken sandwich and healthy foods for its customers.
Clifford Robinson
Vice President of Field Operations of Chick-fil-A
Clifford Robinson is Vice President of Field Operations at Chick-fil-A.
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About Chick-fil-A: Chick-fil-A is a fast food restaurant company that offers chicken sandwich and healthy foods for its customers.
Dee Turner
Vice President, Corporate Talent of Chick-fil-A
Dee Turner is Vice President, Corporate Talent at Chick-fil-A.
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About Chick-fil-A: Chick-fil-A is a fast food restaurant company that offers chicken sandwich and healthy foods for its customers.
Jared Hamm
Vice President Service Delivery of J-Curve Technologies
Jared Hamm is the Vice President of Business Development at J-Curve Technologies.
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About J-Curve Technologies, J-Curve Technologies: J-Curve Technologies provides customer care, technical support, and provisioning support to UCaaS, education, healthcare, streaming media.
Steve Bonner
Vice President Information Services & VP of Operations of J-Curve Technologies
Steve Bonner is the Vice President of Operations and Information Technology for J-Curve Technologies. With over 20 years experience in contact center operations and the technology industry, Steve is responsible for overseeing all aspects of J-Curve’s operation and IT organizations. Prior to joining J-Curve, Steve was Vice President of Operations and IT for Fusion Marketing Partners and specialized in running third party customer service, sales and helpdesk client operations. Prior he was the Director of Systems Operations at Touchscape, a CRM software solutions company, where he was responsible for operations and production. Before Touchscape, Steve held the position of Director of Information Technology at MicroAge Teleservices. While at MicroAge Teleservices, he built the entire technology and operational infrastructure including network and system design as well as the development of a call center associate tracking system capable of automated labor reporting, scheduling, telephony integration, and custom reporting. He began his career at U S WEST as Network Engineering Manager for their Software Distribution division. Steve earned his Bachelor of Science degrees in Business Administration and Computer Information Systems from Colorado State University.
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About J-Curve Technologies: J-Curve Technologies provides customer care, technical support, and provisioning support to UCaaS, education, healthcare, streaming media.
Arjun Mitra
Executive Vice President, Collections of Firstsource
Arjun focuses on all stages of the Collections business over the life cycle of delinquent and charged off debts. The business practices that he manages span credit card, automobile, student loan, healthcare and telecom. Prior to this role, he was the Chief Financial Officer of US Operations for Firstsource. He began his career with Tata Tea, and then joined Enron India Private Limited as Finance Controller at Enron’s Broadband Unit. He holds a post graduate degree in Business Management from the University of Queensland, Australia and a graduate degree in Physics from St Xavier’s College, Mumbai, India.
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About Firstsource: Firstsource provides BPO solutions to organizations in banking, healthcare, telecoms, and media.
Charles Andrew Whatley
SVP, Global Business Development & Partnerships of Instreamatic
Smitten with digital media; engagement, social media amplification, mobile, new thinking on monetization and the connective tissue between traditional media and the changing world of IP delivered content.
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About Instreamatic: Voice Marketing Platform
Andrew Langsam
Executive Vice President of Sales & Operations of LogicNow
Andy Langsam has served as Executive Vice President of Sales and Operations since June 2011. Prior to joining LOGICnow, Andy was President and CEO of ScriptLogic Corporation, a subsidiary of Quest Software from 2009 to 2011. From 2004 through 2009, Langsam served as the Chief Operating Officer of ScriptLogic and was responsible for the day-to-day operations of the company. While there, he led the successful exit to Quest Software in a $90M transaction. Prior to his tenure at ScriptLogic, Andy Langsam held sales and executive sales management positions at BMC Software from 1998 through 2004 with his most recent position as Vice President of Sales. Langsam started his career at IBM in 1990 and worked in various sales and sales management positions until he left in 1998. Andy holds a Bachelor of Science degree in electrical engineering from Baylor University.
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About LogicNow, Veeam Software: LogicNow delivers the world’s leading 100% SaaS, fully cloud-based IT service management (ITSM) platform.
Chuck Brooks
Vice President of Government Relations & Marketing of Sutherland
President at Brooks Consulting International.
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About Blackhawk Partners, Brooks Consulting International, CompTIA, Cybersecurity Collaborative, Executive Mosaic, Federal Times, Forbes Magazine, Georgetown University, High Performance Counsel, Panamerica Computers, Sutherland, Washington Post: Sutherland is a digital transformation company.
Robert Moore
Vice President – Transition and Business Insights of Sutherland
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About Sutherland: Sutherland is a digital transformation company.
Dominik Facher
VP Product & Engineering of Chorus.ai
Dominik leads Product, Design and Engineering at Chorus.ai, a conversation intelligence company for sales teams. Previously, Dominik was a co-founder at Emplido (acq. by Experteer) and a consultant with Bain & Company’s technology practice. Dominik holds a Bachelors in Computer Science from ETH Zurich and Technical University of Munich and an MBA from Stanford.
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About Chorus.ai, Emplido: Chorus.ai is an AI conversation intelligence cloud platform for sales team that can transform conversations into data and insights.
Natalie Severino
VP, Marketing of Chorus.ai
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About Chorus.ai, High Alpha: Chorus.ai is an AI conversation intelligence cloud platform for sales team that can transform conversations into data and insights.
Lee Bierman
VP, Technology of Extole
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About Extole: Extole helps enterprise companies acquire new customers at scale from their existing customers.
Christopher McClincy
Senior Vice President, Chief Information Officer of Expeditors International
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About Expeditors International: Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, they employ over 13,000 trained
Bradley Powell
Senior Vice President, Chief Financial Officer of Expeditors International
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About Expeditors International: Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, they employ over 13,000 trained
Sateja P.
VP of Product Marketing & Alliances of GetFeedback
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About GetFeedback: GetFeedback helps companies understand and improve customer experience by making it easy to create beautiful, branded surveys.
Chris Joyce
AVP of Sales of Sitecore
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About Sitecore: Sitecore is a customer experience management company that provides multichannel marketing automation software and web content management.
Brian Ferraioli
Executive Vice President and Chief Financial Officer of KBR, Inc
Brian Ferraioli is KBR’s Executive Vice President and Chief Financial Officer. He joined KBR in late October 2013 and brings more than 37 years of financial and accounting experience in the engineering and construction industries. Prior to joining KBR, Mr. Ferraioli held the position of Executive Vice President and Chief Financial Officer at The Shaw Group in Baton Rouge, Louisiana until its sale in early 2013. Before joining Shaw in July 2007, he served in numerous roles at Foster Wheeler AG in Clinton, New Jersey. Mr. Ferraioli began his Foster Wheeler career in 1979 as an internal auditor and rose through the corporate ranks, ultimately becoming a Vice President and Corporate Controller. Mr. Ferraioli holds a Master of Business Administration with honors from Columbia University and a Bachelor of Science in Accounting from Seton Hall University. Mr. Ferraioli is a member of the Board of Directors of The Babcock & Wilcox Co. in Charlotte, North Carolina and is the Chair of their Audit Committee.
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About KBR, Inc: KBR, Inc. is an American engineering, procurement, and construction company, formerly a subsidiary of Halliburton.
VP Product Management of 3CLogic
Navya is responsible for managing critical projects and major releases, in addition to formulating roadmaps that are cohesive with the market while aligned with 3CLogic’s product vision. Prior to 3CLogic, she held technical roles with MSI systems integrators and TD Ameritrade. She holds a Bachelors Degree in Electronics and Communications Engineering and an MS in Telecommunications Engineering from the University of Nebraska Lincoln.
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About 3CLogic: 3CLogic is a cloud contact center platform that provides cloud-based multichannel communications for service desks and sales organizations.
Scott Tozier
Executive Vice President & Chief Financial Officer of Albemarle
Scott Tozier is a Executive Vice President & Chief Financial Officer at Albemarle.
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About Albemarle: At Albemarle, our nearly 4,000 employees put their ideas and innovations to work every day for communities and customers around the globe
Karen Narwold
Executive Vice President & Chief Administrative Officer of Albemarle
Karen Narwold is a Executive Vice President & Chief Administrative Officer at Albemarle.
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About Albemarle: At Albemarle, our nearly 4,000 employees put their ideas and innovations to work every day for communities and customers around the globe
Ron Zumstein
Senior Vice President, Operational Excellence of Albemarle
Ron Zumstein is a Senior Vice President, Operational Excellence at Albemarle.
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About Albemarle: At Albemarle, our nearly 4,000 employees put their ideas and innovations to work every day for communities and customers around the globe
Greg DeChurch
Senior Vice President and General Counsel of Assurant
Gregory J. DeChurch is senior vice president and general counsel of Assurant Solutions and Assurant Specialty Property. He was appointed to the position in July 2005. He previously served as vice president and managing attorney in the law department, providing legal services to the Property Solutions, Agency-based Specialty Property and Personal Property Protection businesses of Assurant. Mr. DeChurch joined the company as staff counsel in 1994 and was promoted to senior counsel in 1996. Prior to joining the company, Mr. DeChurch was a law associate with the Miami firm of Nicklaus, Valle, Craig & Wicks. He graduated from the University of Notre Dame with a Bachelor of Business Arts degree and earned his Juris Doctor Degree from the University of Florida College of Law. He is a member of the Florida Bar and the Business Law and Tax Sections of the Florida State Bar Association as well as the American Bar Association. Mr. DeChurch and his family live in Davie, Florida.
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About Assurant: Assurant provides specialty protection products and related services to safeguard against risks.
Bob Lonergan
EVP, Chief Strategy Officer of Assurant
Bob Lonergan joined Assurant in 2012 and is currently the Chief Strategy Officer of Assurant, Inc. and a member of the Company’s Management Committee. Prior to his appointment as chief strategy officer, Bob served as SVP of Growth and Innovation and founded the Growth Investing team. Prior to that role, Bob was a VP and established the M&A sourcing team. Before joining Assurant, Bob worked at Bain & Company, Inc. where he helped start and grow the company’s private equity practice in Atlanta. Bob began his career at Credit Suisse First Boston working as an M&A analyst. Bob holds an MBA from the Wharton School at the University of Pennsylvania and a BA in Economics from Davidson College.
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About Assurant, Assurant Growth Investing: Assurant provides specialty protection products and related services to safeguard against risks.
Norbert Monfort
Vice President, IT Transformation and Innovation of Assurant
Norbert Monfort has been with Assurant Inc. since 1994. He currently serves as Vice President of IT Transformation and Innovation, leading initiatives in AI across the enterprise. He also teaches IT-related topics as an Adjunct Professor at Florida International University. Norbert has worked in Information Technology at Fortune 500 companies for over 30 years in management and as a senior engineer. He earned his M.S. in Information Technology and his B.S. in Computer Science from Florida International University.
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About Assurant: Assurant provides specialty protection products and related services to safeguard against risks.
Iván López
SVP and CEO, Assurant Solutions of Assurant
Iván C. López Morales is a senior vice president of Assurant Solutions and chief financial officer. As a member of the Assurant Solutions senior leadership team he oversees all financial functions that support the company’s three major businesses – Extended Protection Solutions, Mobile Services and International. Mr. López was named CFO on Jan. 1, 2009. Previously, he served as president, Latin America/Caribbean, with management responsibility for the Assurant Solutions businesses in Argentina, Brazil, Chile, Mexico and Puerto Rico. A certified public accountant and Attorney at Law, Mr. López joined the Assurant Solutions Caribbean companies in 1997 as senior vice president, Finance and Operations, and president, Caribbean American Insurance Agency (CAIA). He subsequently served as country manager for Puerto Rico and president of Caribbean American Life Assurance Company (CALAC) and Caribbean American Property Insurance Company (CAPIC), Assurant subsidiaries headquartered in Puerto Rico. He was promoted to Latin America/Caribbean regional president in 2003. Mr. López has a Bachelor’s degree with two concentrations in Accounting and International Management from Georgetown University. He also has a Juris Doctor from the University of Puerto Rico. He is a member of Young Presidents’ Organization, American Institute of Certified Public Accountants, Puerto Rico Bar Association, Puerto Rico Certified Public Accountants Association and the Puerto Rico American Heart Association.
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About Assurant: Assurant provides specialty protection products and related services to safeguard against risks.
Francesca Luthi
Executive Vice President, Chief Communication and Marketing Officer of Assurant
Francesca Luthi is executive vice president, chief communication and marketing officer of Assurant and a member of the Company’s Management Committee. In this role, she oversees all aspects of Assurant’s global marketing and brand strategy, internal and external communication, community relations and investor relations activities. Most recently, she served as senior vice president, investor relations, marketing and communication. In that role, Ms. Luthi has led the communication strategy for all of Assurant’s strategic business initiatives and the Company’s corporate realignment. Before joining Assurant in 2012, Ms. Luthi was senior vice president of corporate communication and investor relations at Accretive Health. Previously, she held senior-level investor relations and communication roles at BearingPoint and Accenture, where she was recognized for enhancing brand awareness, expanding the global shareholder base and overseeing the repositioning of those businesses. During her tenure, Accenture was recognized with “Best IR Team in the IT Services Industry” by Institutional Investor magazine for three consecutive years. Earlier in her career, Ms. Luthi helped establish the investor relations department at Omnicom Group after serving as a financial analyst in the Investment Banking Division at Morgan Stanley. Ms. Luthi received a Bachelor of Science degree from Georgetown University’s School of Foreign Service.
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About Assurant: Assurant provides specialty protection products and related services to safeguard against risks.
Gene E. Mergelmeyer
President and CEO, Assurant Specialty Property; Executive Vice President, CAO of Assurant
Gene Mergelmeyer is president and chief executive officer of Assurant Specialty Property. He will be appointed Assurant’s chief operating officer, effective July 1, 2016. As COO, he will be responsible for ensuring a coordinated approach across the Housing and Lifestyle markets and improving execution to drive long-term, profitable growth. Appointed to his current role at Assurant Specialty Property in 2007, Mr. Mergelmeyer has overseen the business segment’s organic growth as well as the addition of new capabilities to its risk management service offerings and expansion into adjacent businesses within the mortgage and multifamily housing industries. Under his leadership, Assurant Specialty Property has more than doubled its revenue since 2006. In partnership with financial institutions, property managers, manufactured home sellers and other leading businesses, Assurant Specialty Property provides services including insurance monitoring, exposure management and lender-placed insurance, renters insurance, manufactured housing insurance, homeowners insurance and flood insurance, as well as appraisal and property preservation services.
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About Assurant: Assurant provides specialty protection products and related services to safeguard against risks.
Bart R. Schwartz
Executive Vice President, Chief Legal Officer and Secretary of Assurant
Bart Schwartz is executive vice president, chief legal officer and secretary of Assurant, Inc. He oversees Assurant’s legal department and its compliance, government relations and internal audit functions. Mr. Schwartz has practiced law for more than three decades with leading law firms and major public companies, with expertise in corporate governance and public-company legal and regulatory issues in the insurance and financial services industries. Before joining Assurant in 2008, he served as chief corporate governance officer, corporate secretary and chief securities counsel at The Bank of New York, where he supported the bank’s merger with Mellon Financial Corporation. Previously, Mr. Schwartz, as deputy general counsel and corporate secretary of Marsh & McLennan Companies in New York, was responsible for all corporate legal affairs of the parent company. Mr. Schwartz’s legal experience includes serving as senior vice president and general counsel of The MONY Group and as senior vice president and general counsel of Willis Corroon Corporation (now Willis Group Holdings). He began his career in 1978 as an associate at Debevoise & Plimpton and later worked at Skadden, Arps, Slate, Meagher & Flom. Mr. Schwartz is a co-editor and contributing author of “Corporate Governance, Law and Practice,” has published more than 20 articles in professional journals, and has served on the board of directors of the Association of Corporate Counsel. Mr. Schwartz’s community contributions include pro bono work through the Legal Aid Society and Human Rights First. He holds a Bachelor of Arts degree from Antioch College, a Juris Doctor degree from the University of Southern California and a Master of Business Administration degree from Vanderbilt University.
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About Assurant: Assurant provides specialty protection products and related services to safeguard against risks.
Alex Punsalan
Senior Vice President, Head of Global P&C Claims of Assurant
Alex Punsalan serves as senior vice president and Head of Global P&C Claims at Assurant.
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About Assurant: Assurant provides specialty protection products and related services to safeguard against risks.
Robyn Price Stonehill
Executive Vice President, Chief Human Resources Officer of Assurant
Robyn Price Stonehill is executive vice president, chief human resource officer of Assurant, Inc., leading the human resources function for the enterprise. Throughout her 16-year career at Assurant, Ms. Price Stonehill has held a variety of leadership roles related to compensation, retirement, health and welfare, and other human resources functions. In her role, Ms. Price Stonehill focuses on enabling Assurant’s talent in support of the company’s business strategy with a strong focus of diversity and inclusion, learning and development, enterprise talent development and performance management. As senior vice president, compensation, benefits and shared services from 2011 to 2014, Ms. Price Stonehill set the vision and design of the Total Rewards program and restructured Assurant’s talent acquisition processes, placing greater focus on improving the job candidate experience. Ms. Price Stonehill reshaped Assurant’s pension and benefits architecture to improve cost efficiency and increase value to employees while maintaining the competitive benefits needed to attract and retain talent. Under her leadership, employees’ 401(k) participation rose from 55 to more than 93 percent.
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About Assurant: Assurant provides specialty protection products and related services to safeguard against risks.
Raonak Ahmad
Vice President, Digital Strategy of Assurant
Raonak is the vice-president of global digital strategy at Assurant. Assurant (NYSE: “AIZ”) supports some of the world’s most recognizable brands by helping their consumers solve challenges like a flooded house, expensive car repairs, unexpected funeral expenses, or lost or stolen mobile phones. Assurant operates around the world and is based in New York City. Raonak has been with Assurant for almost 12 years in various capacities including international audit and product management roles. As head of global digital strategy, Raonak supports the chief digital officer and the various lines of Assurant businesses in developing new digital revenue, growth, product, and consumer engagement models. Raonak recently led a work stream dedicated to the identity management and protection space which is now a fully supported product line within Assurant’s Global Lifestyle business. He’s a Georgia Tech alum and lives in Atlanta.
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About Assurant: Assurant provides specialty protection products and related services to safeguard against risks.
Derek Roberti
VP Technology, North America of Cognigy GmbH
Derek Roberti is the VP of Technology, North America at Cognigy. Derek has brought his experience with .NET development, business intelligence and technology training to his engagements with hundreds of Sitecore developers over the past five years. Derek should probably spend his time speaking at technical conferences, thinking visionary thoughts and building his personal brand on LinkedIn, Facebook and the blogosphere. Instead, he spends his time immersed in Sitecore and its satellite technologies, diving into the day-to-day muck of support cases, working with customers to fit Sitecore into their technical infrastructure and haranguing Product Management to keep pushing the bar on software quality. This technology is too cool, too cutting edge to sit on the sidelines or to pontificate from on-high. Derek is passionate about making life easier, better, more productive and more fun for Sitecore’s developer community. He continues to plot ways to take the hundreds of thousands of hours of Sitecore’s collective technical support experience and make it available and digestible to Sitecore developers who are just getting started. Across the board, Sitecore’s application architecture has expanded horizons for Sitecore developers across the world. If you are new to Sitecore, Derek challenges you to join the ranks of the thousands of Certified Developers who are taking their skills (and their marketability) to the next level.
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About Cognigy GmbH: Cognigy is the leading Enterprise Conversational AI Platform for customer & employee support process automation.
Adam Goyette
VP Marketing, Executive Leadership Team of Help Scout
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About Help Scout, Sales Assembly: Help Scout offers a help desk invisible to customers, that helps companies deliver outstanding customer support.
Mark Novad
Senior Vice President – Human Resources of Dream Center Education Holdings
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About Dream Center Education Holdings: DCEH
David Oldershaw
Vice President of GTM Strategy, Operations, & Corporate of Litmus
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About Litmus: Litmus is a testing and QA service for email marketers.
Chris Czekaj
SVP, Sales & Marketing of LiveLOOK
Chris’ sales leadership career spans 23 years within the technology sector. He is considered an early adopter and innovator of customer relationship empowerment via technology enablement, including SaaS/On-Premise & Mobility. Chris has a proven track record of leading strategic sales teams across multiple verticals including Financials, Telecom-Media, Life Sciences, Manufacturing, and High-Tech. His success is based on developing a strong sales foundation and managing to optimize sales excellence while maximizing organizational efficiencies. Chris has multiple Bachelor Degrees including Business and Economics from Montclair State University, along with International Business Studies from Penn State University.
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About LiveLOOK: LiveLOOK creates co-browsing and screen sharing technologies primarily for customer service interactions.
Antony Brydon
VP Platform & Co-founder of Directly
Antony Brydon is a Co-Founder & Vice President of Platfform at Directly. Prior to founding Directly, he served as the acting CEO for Shopwell for two years. He graduated from Yale University with a BA in Psychology and Philosophy.
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About Directly: Directly offers AI-powered solutions to resolve customer issues with the right mix of automation and human support.
Kristin Vines
VP, People and Places of Directly
Kristin Vines serves as the Vice President of People and Places at Directly. She worked as a former HR executive at Intuit, Demandforce, and Hispanic Scholarship Fund.
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About Directly: Directly offers AI-powered solutions to resolve customer issues with the right mix of automation and human support.
Heath R. Byrd
Executive Vice President, Chief Financial Officer of Sonic Automotive
Mr. Heath R. Byrd assumed the office of Executive Vice President and Chief Financial Officer on March 31, 2013. Mr. Byrd had served as Sonic’s Vice President and Chief Information Officer since November 2007 with responsibility for establishing and directing the strategic long-term goals, policies and procedures of Sonic’s business technology group. Prior to joining Sonic, he served in a variety of management positions at HRAmerica, Inc., a workforce management firm that provided customized human resource and workforce development through co-sourcing arrangements (“HRAmerica”), including as a director, as President and Chief Operating Officer and as Chief Financial Officer and Chief Information Officer.
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About Sonic Automotive: Sonic Automotive, as a Fortune 500 company and member of the Russell 2000 Index, is among the largest automotive retailers in the United
Amy Burford
Vice President – Commercial Lead (Sales & Customer Success) of Conversocial
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About Conversocial: Conversocial is a Customer Experience Platform for Messaging Channels.
Jeff Cohen
Vice President Marketing of Seller Labs
Jeff Cohen has over 15 years of ecommerce experience. Currently, Jeff is CMO and Partner at Seller Labs where he works with more than 50,000 Amazon sellers providing software solutions and expert advice. Prior to working Seller Labs, Jeff was General Manager and Founder of Textbooks.com. As an International speaker, Jeff is regarded as an industry expert who is constantly asked to share actionable intelligence on how Amazon works and how sellers can improve their business.
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About Seller Labs, X-Cart: Seller Labs develops software that helps Amazon merchants increase profits, build brand recognition, and dominate their categories.
Reyne Wisecup
Executive Vice President – Human Resources of Fastenal Company
Ms. Reyne K. Wisecup serves as the company’s executive vice president – human resources. She began her career at Fastenal in 1988, and served in various operational and administrative areas until being named human resources director in April 1997. In April 2002, she was promoted to vice president of employee development, a position she held until November 2007 when she was made executive vice president – human resources. In her capacity as executive vice president – human resources, Ms. Wisecup has management responsibilities for the company’s human resources department which includes human relations, payroll, benefits, diversity and compliance, general insurance, legal, and the Fastenal School of Business. Because we credit much of our success to our ‘people centered’ decentralized structure, relying upon the entrepreneurial motivation and creative energy of our employees, Ms. Wisecup provides a very helpful direct link between the employees and the board which aids the board in shaping employee relations. Her career path also epitomizes the ‘promote from within’ philosophy which is a cornerstone of Fastenal’s culture. Ms. Wisecup has been a director of Fastenal since 2000.
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About Fastenal Company: Fastenal has grown from a single store to more than 2,700 locations, each providing tailored local inventory.
John Soderberg
Executive Vice President – Information Technology of Fastenal Company
Mr. Soderberg has been our executive vice president – information technology since May 2016. From May 2014 to May 2016, Mr. Soderberg served as our executive vice president – sales operations and support. From April 2010 to May 2014, Mr. Soderberg was one of our vice presidents – sales. From April 2005 to April 2010, Mr. Soderberg served as regional vice president of our Washington based region. Prior to April 2005, Mr. Soderberg served in various sales leadership roles at our Company.
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About Fastenal Company: Fastenal has grown from a single store to more than 2,700 locations, each providing tailored local inventory.
Terry Owen
Senior Executive Vice President – Sales Operations of Fastenal Company
Mr. Owen has been our senior executive vice president – sales operations since January 2016. Mr. Owen’s responsibilities include oversight of our information technology, sales operations and support, international sales, national accounts, FAST Solutions®, and manufacturing operations. From July 2015 to December 2015, Mr. Owen was one of our executive vice president – sales. From May 2014 to June 2015, Mr. Owen served as our executive vice president – e-business, and from December 2007 to May 2014, Mr. Owen was regional vice president of our Texas based and Mexico regions. Prior to December 2007, Mr. Owen served in various distribution center leadership roles.
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About Fastenal Company: Fastenal has grown from a single store to more than 2,700 locations, each providing tailored local inventory.
Nicholas Lundquist
Executive Vice President – Operations of Fastenal Company
Mr. Lundquist has been our executive vice president – operations since July 2012. Mr. Lundquist’s responsibilities include distribution development, product development, supplier development, and supply chain. From November 2007 to July 2012, Mr. Lundquist was one of our executive vice presidents – sales. From December 2002 to November 2007, Mr. Lundquist was our executive vice president and chief operating officer.
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About Fastenal Company: Fastenal has grown from a single store to more than 2,700 locations, each providing tailored local inventory.
Leland Hein
Senior Executive Vice President – Sales of Fastenal Company
Mr. Hein has been our senior executive vice president – sales since January 2016. Mr. Hein’s responsibilities include sales and operational oversight of our western United States business. From July 2015 to December 2015, Mr. Hein was our chief operating officer. Mr. Hein was our president and chief executive officer from January 2015 to July 2015, and our president from July 2012 to December 2014. From November 2007 to July 2012, Mr. Hein was one of our executive vice presidents – sales. Prior to November 2007, Mr. Hein served in various sales leadership roles at our Company.
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About Fastenal Company: Fastenal has grown from a single store to more than 2,700 locations, each providing tailored local inventory.
Charles Miller
Executive Vice President – Sales of Fastenal Company
Mr. Miller has been our executive vice president – sales since November 2015. Mr. Miller’s responsibilities include sales and operational oversight of our eastern United States business. From January 2009 to October 2015, Mr. Miller served as regional vice president of our southeast central region based primarily in Tennessee and Kentucky. Prior to January 2009, Mr. Miller served in various sales leadership roles at our Company.
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About Fastenal Company: Fastenal has grown from a single store to more than 2,700 locations, each providing tailored local inventory.
James Jansen
Executive Vice President – Manufacturing of Fastenal Company
Mr. Jansen has been our executive vice president – manufacturing since January 2016. Mr. Jansen’s responsibilities include oversight of our manufacturing operations. From December 2010 to December 2015, Mr. Jansen was our executive vice president – operations. From November 2007 to December 2010, Mr. Jansen was our executive vice president – internal operations. From May 2005 to November 2007, Mr. Jansen served as leader of systems development (this role encompassed both information systems and distribution systems development). From April 2000 to April 2005, Mr. Jansen served as sales leader of our Texas based region.
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About Fastenal Company: Fastenal has grown from a single store to more than 2,700 locations, each providing tailored local inventory.
William O’Neill
Co-Founder & VP Engineering of Quiq
Bill O’Neill is the co-founder and Vp of engineering at Quiq. Before joining Quiq, Bill was a senior director of software development at Oracle.
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About Quiq: Quiq is a customer service messaging platform that makes it easy for customers to interact with a company.
Jim Diaz
Founding VP, Sales & BD of Rulai
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About Rulai: Rulai provides enterprise level total solution for AI virtual assistants. Rulai enables Business users take control of the VxA.
Joseph O’Connell
VP Product & Engineering of Moved
VP Product @ Moved.
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About Moved: Moved offers a free personal moving assistant and everything that is needed all in one place.
Ryan van Biljon
Vice President of Sales and Services of Samanage
Ryan van Biljon is the Vice President of Sales and Services at Samanage. Over his more than 15-year long career, Ryan has acquired deep expertise in the fields of technology, sales, customer experience and business development. This has enabled him to emerge as an industry leader in both the sales and application of service management technologies. Ryan now uses his technology and business expertise plus his experience with SaaS startups to grow the technical and sales teams at Samanage. He also advises on service management, as an industry leader in the space.
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About Samanage: Samanage is a service management solution company, enabling organizations to deliver a smarter service experience to their employees.
Mike Milburn
GM & SVP Service Cloud @ Salesforce of Samanage
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About Salsify: Samanage is a service management solution company, enabling organizations to deliver a smarter service experience to their employees.
Timothy Pfeifer
EVP, General Counsel and Founder of Cherwell Software
As a Cherwell co-founder, Timothy Pfeifer brings exceptional leadership to the Cherwell team. Prior to Cherwell, Timothy served as a Senior Attorney for First Data Corporation, and as Vice President & General Counselfor FrontRange Solutions® (formerly Bendata, Inc. and GoldMine Software Corporation). Timothy earned a J.D. degree from the University of Washington, School of Law, graduating as a member of the Order of the Coif; a management degree from Pepperdine University, graduating magna cum laude; and has attended an executive education program through Stanford University’s Graduate School of Business.
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About Cherwell Software: Cherwell improves service experiences across the entire organization through integrated, adaptable technology.
David Geier
Vice President, Electric Transmission & System Engineering of San Diego Gas & Electric
David L. Geier is vice president of electric transmission and system engineering for San Diego Gas & Electric. Geier is responsible for all aspects of electric transmission and substation operations, enterprise engineering and major capital projects. Geier holds a bachelor’s degree in electrical and power engineering from the University of Illinois, Urbana and a master’s degree in electrical and computer engineering from San Diego State University. He is a registered professional engineer in California. Geier currently serves as vice chairman of the board of directors for the American Red Cross of San Diego/ Imperial Counties. Geier also serves on the Dean’s advisory board at San Diego State University and the University of San Diego and is a member of Institute of Electrical & Electronic Engineers.
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About San Diego Gas & Electric: SDG&E provides safe and reliable energy service to 3.4 million customers in San Diego and southern Orange counties.
Scott Hill
Vice President Reliability Services of RelaDyne
Scott Hill is responsible for the continued growth and development of RelaDyne and its acquired companies. He brings over 20 years of business experience in operations, sales and finance in the fuel, lubricants, and reliability services segments. Scott began his career in 1991 in the lubricant and fuels sales department with Hill Oil Company, a family-owned company founded in 1946 and acquired by RelaDyne in 2011. From there, Scott advanced to President and Chief Executive Officer, leading the company into a fully diversified fuel, lubricants and services marketer, serving the commercial, industrial, and agriculture industries. For over 15 years Scott paved the way for Hill Oil to become one of the top Chevron Marketers in the Southern United States. Scott formed a services division known as PetroClean Solutions, now a part of RelaDyne Reliability Services, performing flushing and filtration services across the country for various power generation customers. This addition to the Hill Oil portfolio allowed for over a decade of constant growth in the fuel, lubricants, and services division of Hill Oil, leading the company to be recognized annually as a top performing Chevron Signature Class marketer based on customer-driven performance and reliability. Scott remains active in his community, serving on the Louisiana Tech College of Business Advisory Board, First National Bank Board of Directors, and the Fellowship of Christian Athletes Board of Directors. Scott has served on the Chevron North American Lubricants Council and many other trade steering committees as well as co-founded Type 1 Krewe for Juvenile Diabetes in North Louisiana. Scott received a Bachelor of Science in Finance from Louisiana Tech University.
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About RelaDyne: RelaDyne is a supplier of comprehensive equipment reliability products and value added services.
Dan Oehler
Vice President, Sales and Marketing of RelaDyne
Dan Oehler serves as RelaDyne’s VP of Sales and Marketing and is responsible for leading the RelaDyne sales force and driving RelaDyne’s innovative marketing programs to improve customer profitability. Dan served on the strategy team in the formation of RelaDyne, and he is a member of the ELT. Dan brings to RelaDyne extensive experience in lubricant and fuel distribution, sales process, strategic alliances with major oil companies and managing key sales channels including automotive, commercial, and industrial reliability. He is an industry-leading marketer and responsible for RelaDyne’s customer relationship management (CRM) program, pipeline management, sales compensation, branding, business development, e-commerce, and pricing optimization strategies. Dan currently serves as RelaDyne’s Vice President of Sales and Marketing, where he manages corporate sales and marketing, strategies, budgeting, forecasting, sales pipelines and brand development. Dan also oversees the complete product offering with a strong focus in both major brands and RelaDyne’s private label product offerings including DuraMAX, ALLFLEET, and RelaTech. Dan graduated with honors from Indiana University’s Kelley School of Business, where he received a Bachelor of Science in marketing and co-founded the IU Sales Center and Market Intelligence Program. He is married with three children and resides in West Chester, Ohio.
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About RelaDyne: RelaDyne is a supplier of comprehensive equipment reliability products and value added services.
Walt Rodgers
Vice President of Human Resources of RelaDyne
Walt Rodgers is responsible for all human resources activities, most notably leading the company’s efforts to instill a common culture throughout the organization. Rodgers’ duties include all recruiting and hiring, employee benefit programs, payroll, training and other related functions for the company. Prior to joining RelaDyne, Rodgers spent nearly 27 years with Ferguson Enterprises, Inc., Newport News, Va., one of the nation’s leading plumbing; pipes, valves and fittings; and building supplies wholesale distributors . During this time, he rose through the ranks of the organization, assuming a variety of management positions with ever-increasing responsibilities. Most recently, he was Manager of Talent Development, a position he held since 2007. In this role, Rodgers was responsible for aligning, creating and implementing key training strategies and curriculum to optimize the effectiveness of all field and management personnel, as well as grow associate retention. Prior to that position, he was Director of Ferguson’s HVAC Business Group from 2002-2007, where he drove strategies and supporting tactics of the $1 billion division of the company. Other positions Rodgers held at Ferguson included Manager of Branch Operations, Southern Region, from 1998-2002; Branch General Manager, in Boston from 1995-98; Manager, Plumb Source Division, in Columbus, Ohio from 1991-95; Operations Manager, in Orlando from 1989-91; and Sales Executive, from 1987-89. He began his career at Ferguson as an Executive Trainee in Orlando, during 1984. Rodgers received a B.S. Degree in Business Administration from Wake Forest University, as well as completed separate condensed M.B.A and M.B.A/Executive Education programs at the University of North Carolina and University of Virginia, respectively.
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About RelaDyne: RelaDyne is a supplier of comprehensive equipment reliability products and value added services.
Glenn Pumpelly
Executive Vice President, Regional Manager South of RelaDyne
Glenn Pumpelly is responsible for RelaDyne’s Gulf Coast region business operations to bring the company’s best-in-class products and services to customers, create synergies throughout the Gulf Coast, grow the Field Reliability Management business, and ensure that RelaDyne provides the most effective customer service programs in the industry. Since 1989, Glenn served as President and Chief Executive Officer for Pumpelly Oil Company, LLC, a leading Gulf Coast distributor of national-branded lubricants; specialty products and chemicals; and diesel fuel and gasoline. Glenn’s entire career has been dedicated to the lubrication industry, where he has served as Director of the Petroleum Marketers Association of America and as President of the Louisiana Oil Marketers Association. Glenn is also highly active in his community, contributing his time and expertise to the boards of several charitable and professional organizations, including the board of directors of MidSouth Bank; SWLHS-Lake Charles Memorial Hospital, where he served as Chair in 2008; and McNeese State University Foundation, where he served as President from 1999 to 2000. Other positions include board Chair for the Chamber of Commerce Southwest Louisiana, campaign chair of United Way of Southwest Louisiana, Chair of Crime Stoppers of Southwest Louisiana, president of Children’s Museum of Lake Charles, Chair of Calcasieu Parish Heart Association, Director of Foreman-Reynaud YMCA, Lake Charles YMCA, and the New Orleans Branch of the Federal Reserve Bank of Atlanta, where he served as Chair from 1999 through 2002. Glenn earned a Bachelor of Science in marketing from Louisiana Tech University.
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About RelaDyne: RelaDyne is a supplier of comprehensive equipment reliability products and value added services.
Walt Rodgers
Vice President of Human Resources of RelaDyne
Walt Rodgers is responsible for all human resources activities, most notably leading the company’s efforts to instill a common culture throughout the organization. Rodgers’ duties include all recruiting and hiring, employee benefit programs, payroll, training and other related functions for the company. Prior to joining RelaDyne, Rodgers spent nearly 27 years with Ferguson Enterprises, Inc., Newport News, Va., one of the nation’s leading plumbing; pipes, valves and fittings; and building supplies wholesale distributors . During this time, he rose through the ranks of the organization, assuming a variety of management positions with ever-increasing responsibilities. Most recently, he was Manager of Talent Development, a position he held since 2007. In this role, Rodgers was responsible for aligning, creating and implementing key training strategies and curriculum to optimize the effectiveness of all field and management personnel, as well as grow associate retention. Prior to that position, he was Director of Ferguson’s HVAC Business Group from 2002-2007, where he drove strategies and supporting tactics of the $1 billion division of the company. Other positions Rodgers held at Ferguson included Manager of Branch Operations, Southern Region, from 1998-2002; Branch General Manager, in Boston from 1995-98; Manager, Plumb Source Division, in Columbus, Ohio from 1991-95; Operations Manager, in Orlando from 1989-91; and Sales Executive, from 1987-89. He began his career at Ferguson as an Executive Trainee in Orlando, during 1984. Rodgers received a B.S. Degree in Business Administration from Wake Forest University, as well as completed separate condensed M.B.A and M.B.A/Executive Education programs at the University of North Carolina and University of Virginia, respectively.
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About RelaDyne: RelaDyne is a supplier of comprehensive equipment reliability products and value added services.
Stephen Scherger
Senior Vice President & Chief Financial Officer of Graphic Packaging
Stephen Scherger is the Senior Vice President and Chief Financial Officer of Graphic Packaging Holding Company. From October 1, 2014 through December 31, 2014, Mr. Scherger was the Senior Vice President – Finance. From April 2012 through September 2014, Mr. Scherger served as Senior Vice President, Consumer Packaging Division. Mr. Scherger joined Graphic Packaging Holding Company in April of 2012 from MeadWestvaco Corporation, where he served as President, Beverage and Consumer Electronics. Mr. Scherger was with MeadWestvaco Corporation from 1986 to 2012 and held positions including Vice President, Corporate Strategy; Vice President and General Manager, Beverage Packaging; Vice President and CFO, Papers Group, Vice President Asia Pacific and Latin America, Beverage Packaging, CFO Beverage Packaging and other executive-level positions .
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About Graphic Packaging: Graphic Packaging is committed to providing consumer packaging that makes a world of difference.
