Best Startup
At Best Startup US we track over 1,000,000 US startups and over 3 million people who hold key positions in these companies. We use this directory of startups to highlight top employees, founders and board members we think deserve more appreciation than they are currently getting.
This list showcases the top United States based President operating in the Customer Service space. If you think a President is missing from this list, feel free to contact our editor on editor@beststartup.us.
The individuals on this list have been included because of exceptional performance in one of the following categories:
- Innovation – Operating as a key part in an extremely innovative business or startup.
- Growth – Operating as a key figure in the growth and upscale of a market leading business or startup.
- Management – Showing exceptional management skills.
- Societal impact – Putting their business on the map for their positive societal or environmental impact.
Our Data – We source our data from OSINT (open source intelligence) and public directories such as Crunchbase, SemRush and many more. The data from these sources should be treated with a degree of caution and verified yourself.
Karl Rumelhart
Chief Product Officer and Executive Vice President of Engineering of Gainsight
Karl will lead Gainsight’s expanded product vision and execution for a comprehensive customer success platform that help customers take action. Karl has held senior product and marketing roles as an early employee at VMware, leading product management for VirtualCenter, driving the acquisition of SpringSource, and leading the vFabric business unit. Karl has also run product teams at enterprise social pioneer, Jive, and predictive analytics pioneer Infer. Prior to his software career, Karl was an academic mathematician, lecturing at Stanford University after receiving a Ph.D. from Harvard University.
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About Gainsight: Gainsight is a technology company that offers a range of software for optimizing the customer experience and improving product analytics.
Yoni Rubin
Vice President of Business Operations of Pypestream
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About Pypestream: Pypestream is conversational artificial intelligence built for scale.
David Young
Senior Vice President USA of Victor
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About Victor: Victor is a London, UK-based private jet charter marketplace.
David Fisch
Co-Founder & President of Turgo
A successful business leader and entrepreneur with 20 years of online, mobile and traditional experience. Expertise in digital media specializing in brand advertising, mobile, business development, marketing and operations. Extensive experiencing in building world-class sales and partnership teams. Strong track record of achievement within both corporate and start-up organizations.
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About Gallo Sales Company, GreenSpring, Mandalay Media, Miller Brewing Company, Miniclip, Shopkick, Turgo: Turgo is a key player in the video advertising and distribution industry.
Evan Giancaterino
Vice President of Court Square Capital Partners
Mr. Giancaterino joined the firm in 2017. Prior to Court Square, Mr. Giancaterino worked in the Private Equity group at Investcorp. Earlier in his career, Mr. Giancaterino worked in the Mergers and Acquisitions group at Barclays Capital in New York. Mr. Giancaterino holds a B.S. in Business Administration with a concentration in Finance, cum laude, from Georgetown University.
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About Court Square Capital Partners: Court Square Capital Partners is a private equity and venture capital firm.
Brian Mueller
President & CEO of Grand Canyon University
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About Grand Canyon University: Grand Canyon University is a private Christian university. GCU is regionally accredited and offers on campus and online degree programs.
Lloyed Lobo
Cofounder & President of Boast.AI
Co-founder and President of Boast.ai
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About Boast.AI: Boast.AI is a fintech platform that helps companies identify, claim, and finance R&D tax credits and government incentives.
Mark Bishof
President & CEO of Clarabridge
Mark Bishof is a seasoned CEO with a track record of creating high performance organizations, shaping new markets and delivering world class solutions and results. – Served as CEO of Flexera Software. – Held senior executive positions at IBM, Deloitte Consulting, Macrovision, Crossworlds Software, and Booz Allen Hamilton. – Serves as a Board Director of Infogix and Pace Harmon, and is a Board of Trustee member of The Nature Conservancy (Virginia Chapter).
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About Clarabridge: Clarabridge is a Customer Experience Management platform that provides insight from customers.
Jay Blazensky
Vice President of Business Development, Voice of LivePerson
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About LivePerson: LivePerson provides real-time intelligent customer engagement solutions that help companies enhance the relationship with their customers.
Ido Hacohen
Vice President, Head of M&A and Corporate Development of LivePerson
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About LivePerson: LivePerson provides real-time intelligent customer engagement solutions that help companies enhance the relationship with their customers.
Wendy Close
Vice President Product Marketing of Talkdesk
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About Talkdesk: Talkdesk offers an enterprise contact center platform that allows companies to make the customer experience a competitive advantage.
Wendy Close
Vice President Product Marketing of Talkdesk
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About Talkdesk: Talkdesk offers an enterprise contact center platform that allows companies to make the customer experience a competitive advantage.
Laurene Powell
Founder & President of Emerson Collective
Laurene Powell Jobs is founder and chair of Emerson Collective, an organization that supports social entrepreneurs who are committed to the ideal that everyone ought to have the chance to live to their full potential. Most of the work of Emerson Collective is anchored around ways to open doors to opportunity – focus areas include improving our nation’s schools, advocating for common sense immigration reform, and collaborating with partners who are innovating ways to create durable avenues for social and economic mobility. Powell Jobs shapes the vision of Emerson Collective, reviews impact, amplifies the momentum of its partners, and sets the operational direction of the organization. Many of the priorities championed by Emerson Collective are formed by the work of College Track, a program Powell Jobs founded in 1997 to prepare disadvantaged high school students for success in college. Today Powell Jobs is president of College Track’s board of directors, which now works with more than 2,000 students from Oakland, San Francisco, New Orleans, Los Angeles, and Aurora, Colorado. More than 90 percent of College Track high school graduates go on to college (many of them are first generation students), and the program’s college graduation rate is more than double to that of low-income students. In addition to her work with Emerson Collective and College Track, she serves on the boards of directors of NewSchools Venture Fund, Teach for All, OZY Media, Conservation International and Stanford University. She also is a member of the Chairman’s advisory board of the Council on Foreign Relations. Powell Jobs holds a BA and a BSE from the University of Pennsylvania and an MBA from the Stanford Graduate School of Business. Earlier in her career, she spent several years working in investment banking and later co-founded a natural foods company in California.
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About College Track, Emerson Collective: Emerson Collective strengthens schools, secures rights for immigrants, and restores relationship between humanity and nature.
Val Jensen
Senior Vice President, Customer Operations of ComEd (Commonwealth Edison)
Val Jensen Senior Vice President, Customer Operations ComEd As senior vice president for Customer Operations, Mr. Jensen is responsible for managing development and delivery of the Company’s customer-facing products and services. He is also responsible for deployment and management of ComEd’s AMI system and associated customer products and services, and for leading development of the Exelon Utilities business intelligence/data analytics strategy. Prior to assuming this role, Mr. Jensen was vice president for Marketing and Environmental Programs. Val joined ComEd in 2008 after eight years at ICF Consulting, where he served as senior vice president managing the firm’s San Francisco office. Previously, he worked for the U.S. Department of Energy from 1994-1999, where he served on the staff of the Assistant Secretary for Energy Efficiency and Renewable Energy and directed the Chicago regional office.
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About ComEd (Commonwealth Edison), ICF: ComEd provides service to approximately 3.8 million customers across Northern Illinois.
Dan Burkland
President of Five9
Dan is responsible for all sales and business development activities for the enterprise and mid-markets for Five9. He has a strong track-record and over 20 years of experience building successful sales organizations for contact center and other voice applications companies. Prior to Five 9, Dan was SVP of Sales at Transera Communications, an on-demand hosted contact center solution provider, where he and his team focused on enterprise and outsourcer sales. Before that, Dan ran world-wide sales for IP Unity, provider of carrier-hosted Unified Communications (UC) and conferencing solutions. Dan built and managed a world-wide sales team for direct and channels while growing the business 10-fold during his 4 years with the Company. Dan also held sales management positions at Cisco and GeoTel (prior to its acquisition by Cisco) focusing on their contact center applications and other VoIP solutions. He holds a BS in Business Administration and Marketing from California State University, Chico.
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About Five9: Five9 is a cloud-based call center software company that specializes in sales, marketing, and customer service.
Robert Dugas
Vice President of Supply Chain of Chick-fil-A
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About Chick-fil-A: Chick-fil-A is a fast food restaurant company that offers chicken sandwich and healthy foods for its customers.
Tammy Pearson
Vice President and Assistant General Counsel of Corporate Legal of Chick-fil-A
Tammy Pearson is Vice President and Assistant General Counsel of Corporate Legal @ Chick-fil-A.
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About Chick-fil-A: Chick-fil-A is a fast food restaurant company that offers chicken sandwich and healthy foods for its customers.
Rodney Bullard
Vice President of Community Affairs of Chick-fil-A
Rodney Bullard is Vice President of Community Affairs @ Chick-fil-A.
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About Chick-fil-A: Chick-fil-A is a fast food restaurant company that offers chicken sandwich and healthy foods for its customers.
William Faulk
Vice President of Innovation and Design of Chick-fil-A
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About Chick-fil-A: Chick-fil-A is a fast food restaurant company that offers chicken sandwich and healthy foods for its customers.
Carrie Kurlander
Vice President of Corporate Public Relations of Chick-fil-A
Carrie Kurlander is Vice President of Corporate Public Relations @ Chick-fil-A.
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About Chick-fil-A: Chick-fil-A is a fast food restaurant company that offers chicken sandwich and healthy foods for its customers.
Brent Ragsdale
Vice President of Chief Accounting Officer of Chick-fil-A
Brent Ragsdale is Vice President of Chief Accounting Officer @ Chick-fil-A.
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About Chick-fil-A: Chick-fil-A is a fast food restaurant company that offers chicken sandwich and healthy foods for its customers.
Clifford Robinson
Vice President of Field Operations of Chick-fil-A
Clifford Robinson is Vice President of Field Operations at Chick-fil-A.
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About Chick-fil-A: Chick-fil-A is a fast food restaurant company that offers chicken sandwich and healthy foods for its customers.
Dee Turner
Vice President, Corporate Talent of Chick-fil-A
Dee Turner is Vice President, Corporate Talent at Chick-fil-A.
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About Chick-fil-A: Chick-fil-A is a fast food restaurant company that offers chicken sandwich and healthy foods for its customers.
Jim Kaiser
Founder, President and CEO of J-Curve Technologies
James (Jim) A. Kaiser is Founder, President and CEO of J-Curve Technologies with responsibility for the overall vision, leadership, strategic direction and business management of the company. Jim is a serial entrepreneur and recognized corporate leader with proven success. He is experienced in driving results for nearly twenty years in start-up companies and capital ventures as well as contributing to the success of a Fortune 100 market leader. Jim is considered a valuable expert in the area of Sales, strategy, executive leadership, business development, operations, turnarounds and change management. Before launching into his entrepreneurial efforts, Jim was one of MCI WorldCom’s (now Verizon) initial employees and became an Executive Director of the company during his twelve year tenure with profit and loss responsibility for nearly $500M in revenue. Prior to Founding J-Curve in 2005, Jim was Co-Founder of a teleservices firm taking the organization from start-up to profitability with three facilities and over 350 employees later leveraging the sale of his equity interest in the company. Jim is frequently requested as a guest speaker at corporate events, panels and universities. He is often asked to provide his expertise on business topics including Sales strategies, executive leadership and change management. Jim earned his Bachelors of Arts degree from Arizona State University in Marketing and Organizational Communications and currently serves on several corporate and community board of directors such as; Rio Salado Community College, University Sales Education Foundation, J-Curve Technologies, Kaiser Companies, Camp Soaring Eagle and North Scottsdale Little League.
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About J-Curve Technologies, Kaiser Companies: J-Curve Technologies provides customer care, technical support, and provisioning support to UCaaS, education, healthcare, streaming media.
Jared Hamm
Vice President Service Delivery of J-Curve Technologies
Jared Hamm is the Vice President of Business Development at J-Curve Technologies.
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About J-Curve Technologies, J-Curve Technologies: J-Curve Technologies provides customer care, technical support, and provisioning support to UCaaS, education, healthcare, streaming media.
Steve Bonner
Vice President Information Services & VP of Operations of J-Curve Technologies
Steve Bonner is the Vice President of Operations and Information Technology for J-Curve Technologies. With over 20 years experience in contact center operations and the technology industry, Steve is responsible for overseeing all aspects of J-Curve’s operation and IT organizations. Prior to joining J-Curve, Steve was Vice President of Operations and IT for Fusion Marketing Partners and specialized in running third party customer service, sales and helpdesk client operations. Prior he was the Director of Systems Operations at Touchscape, a CRM software solutions company, where he was responsible for operations and production. Before Touchscape, Steve held the position of Director of Information Technology at MicroAge Teleservices. While at MicroAge Teleservices, he built the entire technology and operational infrastructure including network and system design as well as the development of a call center associate tracking system capable of automated labor reporting, scheduling, telephony integration, and custom reporting. He began his career at U S WEST as Network Engineering Manager for their Software Distribution division. Steve earned his Bachelor of Science degrees in Business Administration and Computer Information Systems from Colorado State University.
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About J-Curve Technologies: J-Curve Technologies provides customer care, technical support, and provisioning support to UCaaS, education, healthcare, streaming media.
Arjun Mitra
Executive Vice President, Collections of Firstsource
Arjun focuses on all stages of the Collections business over the life cycle of delinquent and charged off debts. The business practices that he manages span credit card, automobile, student loan, healthcare and telecom. Prior to this role, he was the Chief Financial Officer of US Operations for Firstsource. He began his career with Tata Tea, and then joined Enron India Private Limited as Finance Controller at Enron’s Broadband Unit. He holds a post graduate degree in Business Management from the University of Queensland, Australia and a graduate degree in Physics from St Xavier’s College, Mumbai, India.
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About Firstsource: Firstsource provides BPO solutions to organizations in banking, healthcare, telecoms, and media.
Andrew Langsam
Executive Vice President of Sales & Operations of LogicNow
Andy Langsam has served as Executive Vice President of Sales and Operations since June 2011. Prior to joining LOGICnow, Andy was President and CEO of ScriptLogic Corporation, a subsidiary of Quest Software from 2009 to 2011. From 2004 through 2009, Langsam served as the Chief Operating Officer of ScriptLogic and was responsible for the day-to-day operations of the company. While there, he led the successful exit to Quest Software in a $90M transaction. Prior to his tenure at ScriptLogic, Andy Langsam held sales and executive sales management positions at BMC Software from 1998 through 2004 with his most recent position as Vice President of Sales. Langsam started his career at IBM in 1990 and worked in various sales and sales management positions until he left in 1998. Andy holds a Bachelor of Science degree in electrical engineering from Baylor University.
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About LogicNow, Veeam Software: LogicNow delivers the world’s leading 100% SaaS, fully cloud-based IT service management (ITSM) platform.
Chuck Brooks
Vice President of Government Relations & Marketing of Sutherland
President at Brooks Consulting International.
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About Blackhawk Partners, Brooks Consulting International, CompTIA, Cybersecurity Collaborative, Executive Mosaic, Federal Times, Forbes Magazine, Georgetown University, High Performance Counsel, Panamerica Computers, Sutherland, Washington Post: Sutherland is a digital transformation company.
Robert Moore
Vice President – Transition and Business Insights of Sutherland
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About Sutherland: Sutherland is a digital transformation company.
Lindsay Taliento-McCutchen
President of Career Start of New York
Lindsay Taliento-McCutchen founded Career Start of New York in 2007, since which she has been serving as its president.
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About Career Start of New York: Career Start of New York provides human resource employment services.
Christopher McClincy
Senior Vice President, Chief Information Officer of Expeditors International
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About Expeditors International: Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, they employ over 13,000 trained
Bradley Powell
Senior Vice President, Chief Financial Officer of Expeditors International
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About Expeditors International: Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, they employ over 13,000 trained
Jeffrey Musser
President, Chief Executive Officer of Expeditors International
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About Expeditors International: Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, they employ over 13,000 trained
Andrea J. Ayers
President & CEO of Convergys
Andrea Ayers is President and Chief Executive Officer of Convergys Corporation (NYSE: CVG), a global leader in customer management. Convergys has annual revenues approximating $3 billion and more than 130,000 employees who serve clients from locations in North America, Latin America, EMEA, India and the Philippines. With a 30-year legacy of helping global brands serve their customers with quality and consistency, Convergys is a recognized leader in the customer management industry. Andrea became a member of the Convergys Board of Directors and was appointed Chief Executive Officer in October 2012. Prior to that, she forged a 20-plus-year track record of success and business growth in a variety of executive positions, including President and Chief Operating Officer; President of the company’s Relationship Technology Management line of business; President of Convergys’s Government, Retail, Healthcare, Automotive, and Financial Services vertical service sectors; Vice President of Marketing, and General Manager of the Direct Broadcast Services (DBS) business unit. Andrea is committed to job creation, improving educational opportunities to develop the workforce of tomorrow, and enhancing the quality of life in the communities in which Convergys employees live and work. She is an active member of The Business Roundtable, Cincinnati Arts and Technology Center, and G100. In addition, Andrea is the Chair of the Greater Cincinnati American Heart Association’s 2016 Go Red for Women campaign. In addition, Andrea was named to the Board of Directors for Stanley Black & Decker, Inc., in December 2014. She has also been involved with the Greater Cincinnati Chamber of Commerce, the Cincinnati Business Committee, and the Ohio Business Roundtable. Andrea earned a bachelor’s degree in management and administration from Louisiana State University, Shreveport.
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About Convergys: Convergys provides relationship management solutions that operates in customer, information, and human resources management sectors.
Craig Shull
President & GM of GetFeedback
Craig Shull is the chief operating officer of [Campaign Monitor](https://www.crunchbase.com/organization/campaign-monitor#/entity). Previously, he was the senior vice president for pricing, product strategy, and operations at [Salesforce](https://www.crunchbase.com/organization/salesforce#/entity). Shull holds a bachelor’s degree in mechanical engineering from [Massachusetts Institute of Technology](https://www.crunchbase.com/organization/massachusetts-institute-of-technology-mit#/entity) and master’s degree in business and supply chain management from [Stanford Graduate School of Business](https://www.crunchbase.com/organization/stanford-graduate-school-of-business#/entity). Shull lives in San Francisco, California, United States.
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About GetFeedback: GetFeedback helps companies understand and improve customer experience by making it easy to create beautiful, branded surveys.
Conner Burt
President of Lessonly
Conner Burt is the President of Lessonly.
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About Lessonly: Lessonly is a simple training software that helps teams learn, practice, and do better work.
Eugene Mayevski
President of inCust
Founder at inCust.
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About Allied Bits Ltd., inCust: inCust helps mass-market businesses automate and simplify customer lifecycle management.
Greg Galpin
President of Galpin Ford
Greg Galpin is president of Galpin Ford Inc. in Prescott, Ariz. He started in the automotive business in 1977, working in his family’s Ford dealership in Buckeye, Ariz. He has worked virtually all positions in the dealership, from lot attendant to dealer principal. Galpin represents Arizona’s franchised new-car dealers on the board of directors of the National Automobile Dealers Association.
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About Galpin Ford: Galpin Ford is the place to find New Ford Cars, Trucks and Hybrids.
Steven F. Kempf
Founder & President of Steven Kempf Building Material Co
Steven F. Kempf is a lifelong resident of the Philadelphia area. He holds both undergraduate and graduate degrees in business from Saint Joseph’s University. Steven began his professional career working for his father’s building material supply business, George F. Kempf Supply Company, located in Southwest Philadelphia. In fact, Steven comes from a family with deep entrepreneurial roots in Philadelphia. His grandfather, Winfield F. Kempf, was originally in the ice supply business in West Philadelphia during the early 1900s. This business later became W.F. Kempf Fuel Company located at 52nd & Jefferson Streets selling coal and eventually fuel oil throughout West and Southwest Philadelphia. Steven’s father, George, opened his building material business in 1951 at the corner of 56th & Grays Avenue later moving to 51st & Grays Avenue and ultimately to 58th & Lindbergh.
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About Steven Kempf Building Material Co: Steven Kempf Building Material Company provides professional building contractors.
Brian Ferraioli
Executive Vice President and Chief Financial Officer of KBR, Inc
Brian Ferraioli is KBR’s Executive Vice President and Chief Financial Officer. He joined KBR in late October 2013 and brings more than 37 years of financial and accounting experience in the engineering and construction industries. Prior to joining KBR, Mr. Ferraioli held the position of Executive Vice President and Chief Financial Officer at The Shaw Group in Baton Rouge, Louisiana until its sale in early 2013. Before joining Shaw in July 2007, he served in numerous roles at Foster Wheeler AG in Clinton, New Jersey. Mr. Ferraioli began his Foster Wheeler career in 1979 as an internal auditor and rose through the corporate ranks, ultimately becoming a Vice President and Corporate Controller. Mr. Ferraioli holds a Master of Business Administration with honors from Columbia University and a Bachelor of Science in Accounting from Seton Hall University. Mr. Ferraioli is a member of the Board of Directors of The Babcock & Wilcox Co. in Charlotte, North Carolina and is the Chair of their Audit Committee.
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About KBR, Inc: KBR, Inc. is an American engineering, procurement, and construction company, formerly a subsidiary of Halliburton.
Peter Coratola
President and chief executive officer of Ease Logistics
Peter’s lifelong zealous passion for entrepreneurship led him to capitalize on an opportunity in 2014 which established Ease Logistics Services. Under Peter’s leadership, the company has grown rapidly and continues to expand at a dramatic pace. Peter’s extensive professional background spans the client and provider sides of logistics; he utilizes this deep subject matter expertise to provide a high level of customer service to carriers, brokerages, and shippers. Prior to founding Ease, Peter was a Manager of National Accounts at a Fortune 500 brokerage for two years. He now handles critical shipments and single sourced relationships for several Fortune 500 companies. Peter holds a BSBA degree in Criminology and Supply Chain Management from The Ohio State University. Peter lives in Dublin, Ohio with his wife, Elizabeth, and his sons Peter and Benjamin.
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About Ease Logistics: Ease Logistics provides logistics services and transportation consulting.
Scott Tozier
Executive Vice President & Chief Financial Officer of Albemarle
Scott Tozier is a Executive Vice President & Chief Financial Officer at Albemarle.
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About Albemarle: At Albemarle, our nearly 4,000 employees put their ideas and innovations to work every day for communities and customers around the globe
Karen Narwold
Executive Vice President & Chief Administrative Officer of Albemarle
Karen Narwold is a Executive Vice President & Chief Administrative Officer at Albemarle.
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About Albemarle: At Albemarle, our nearly 4,000 employees put their ideas and innovations to work every day for communities and customers around the globe
Ron Zumstein
Senior Vice President, Operational Excellence of Albemarle
Ron Zumstein is a Senior Vice President, Operational Excellence at Albemarle.
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About Albemarle: At Albemarle, our nearly 4,000 employees put their ideas and innovations to work every day for communities and customers around the globe
Manny Becerra
President, Connected Living at Assurant Solutions of Assurant
Manny Becerra is president of the Connected Living business of Assurant Solutions. He is responsible for the overall performance of the business, which delivers comprehensive protection for the connected consumer. Products & services include protection products, services and extended protection programs for mobile devices, home appliances and consumer electronics. Becerra began his career as a CPA and senior auditor with international accounting firm Deloitte & Touche. He joined Assurant in 1990. For the past 20 years he has held a series of leadership positions at Assurant Solutions, promoting product development, driving marketing strategies, growing sales, enhancing customer care and streamlining operations. Becerra led the company’s consumer electronics warranty business for eight years and the company’s mobile protection business for six years before taking leadership over Connected Living. Under Becerra’s direction, the company invests heavily in consumer research and product development in an effort to better understand customer needs and emerging industry trends. Valuable insights gained from this research help Assurant Solutions clients meet the needs of its customers. Becerra is a strong community advocate, giving back to the community as a board member of the American Red Cross of Greater Miami and the Keys from 2002 to 2006 and currently sits on the board of directors of the United Way of Miami-Dade. Becerra holds bachelor’s degrees in both accounting and finance from Florida International University. He resides with his family in Miami, Florida.
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About Assurant: Assurant provides specialty protection products and related services to safeguard against risks.
Greg DeChurch
Senior Vice President and General Counsel of Assurant
Gregory J. DeChurch is senior vice president and general counsel of Assurant Solutions and Assurant Specialty Property. He was appointed to the position in July 2005. He previously served as vice president and managing attorney in the law department, providing legal services to the Property Solutions, Agency-based Specialty Property and Personal Property Protection businesses of Assurant. Mr. DeChurch joined the company as staff counsel in 1994 and was promoted to senior counsel in 1996. Prior to joining the company, Mr. DeChurch was a law associate with the Miami firm of Nicklaus, Valle, Craig & Wicks. He graduated from the University of Notre Dame with a Bachelor of Business Arts degree and earned his Juris Doctor Degree from the University of Florida College of Law. He is a member of the Florida Bar and the Business Law and Tax Sections of the Florida State Bar Association as well as the American Bar Association. Mr. DeChurch and his family live in Davie, Florida.
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About Assurant: Assurant provides specialty protection products and related services to safeguard against risks.
Tammy Schultz
President, Preneed at Assurant Solutions of Assurant
Tammy Schultz leads the company’s pre-funded funeral insurance business as President, Preneed. Ms. Schultz joined Assurant in 1995 as part of sales and marketing. In this role, she managed corporate communications and advertising, assisted with corporate and field training, and worked to build partner relationships and improve communications. She continued to expand her responsibilities and in 1999 was promoted to assistant vice president, marketing support and training where she continued to strengthen relationships with clients and developed internal training programs for employees. In 2006, Ms. Schultz was named vice president of client relationships, where she continued to grow the business. She then served as vice president of customer service where she created efficiencies, improved job satisfaction and developed new forms of mass communication across the organization. In 2003 she was promoted to vice president, corporate development, where her focus was development of the future strategy of the Preneed business. She resides in Rapid City, South Dakota with her family.
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About Assurant: Assurant provides specialty protection products and related services to safeguard against risks.
Norbert Monfort
Vice President, IT Transformation and Innovation of Assurant
Norbert Monfort has been with Assurant Inc. since 1994. He currently serves as Vice President of IT Transformation and Innovation, leading initiatives in AI across the enterprise. He also teaches IT-related topics as an Adjunct Professor at Florida International University. Norbert has worked in Information Technology at Fortune 500 companies for over 30 years in management and as a senior engineer. He earned his M.S. in Information Technology and his B.S. in Computer Science from Florida International University.
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About Assurant: Assurant provides specialty protection products and related services to safeguard against risks.
Francesca Luthi
Executive Vice President, Chief Communication and Marketing Officer of Assurant
Francesca Luthi is executive vice president, chief communication and marketing officer of Assurant and a member of the Company’s Management Committee. In this role, she oversees all aspects of Assurant’s global marketing and brand strategy, internal and external communication, community relations and investor relations activities. Most recently, she served as senior vice president, investor relations, marketing and communication. In that role, Ms. Luthi has led the communication strategy for all of Assurant’s strategic business initiatives and the Company’s corporate realignment. Before joining Assurant in 2012, Ms. Luthi was senior vice president of corporate communication and investor relations at Accretive Health. Previously, she held senior-level investor relations and communication roles at BearingPoint and Accenture, where she was recognized for enhancing brand awareness, expanding the global shareholder base and overseeing the repositioning of those businesses. During her tenure, Accenture was recognized with “Best IR Team in the IT Services Industry” by Institutional Investor magazine for three consecutive years. Earlier in her career, Ms. Luthi helped establish the investor relations department at Omnicom Group after serving as a financial analyst in the Investment Banking Division at Morgan Stanley. Ms. Luthi received a Bachelor of Science degree from Georgetown University’s School of Foreign Service.
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About Assurant: Assurant provides specialty protection products and related services to safeguard against risks.
Alan B. Colberg
President and Chief Executive Officer of Assurant
Alan Colberg is president and chief executive officer of Assurant, Inc., and a director of the company’s board of directors. He was named president Sept. 16, 2014, and assumed the role of CEO and director on Jan. 1, 2015. Mr. Colberg is responsible for building a stronger Assurant for the future and driving profitable growth that leads to outperformance for Assurant’s customers, employees and shareholders. Under his leadership, in April 2015, Assurant realigned its business strategy to build upon its core capabilities and further capitalize on global trends in the housing and lifestyle protection markets. The strategy includes a sharper focus on understanding consumers in order to deliver integrated products and services that address their needs and generate opportunities for growth. Mr. Colberg champions innovation and an “enterprise mindset” of working collaboratively across the organization in order to better serve customers around the world.
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About Assurant: Assurant provides specialty protection products and related services to safeguard against risks.
Gene E. Mergelmeyer
President and CEO, Assurant Specialty Property; Executive Vice President, CAO of Assurant
Gene Mergelmeyer is president and chief executive officer of Assurant Specialty Property. He will be appointed Assurant’s chief operating officer, effective July 1, 2016. As COO, he will be responsible for ensuring a coordinated approach across the Housing and Lifestyle markets and improving execution to drive long-term, profitable growth. Appointed to his current role at Assurant Specialty Property in 2007, Mr. Mergelmeyer has overseen the business segment’s organic growth as well as the addition of new capabilities to its risk management service offerings and expansion into adjacent businesses within the mortgage and multifamily housing industries. Under his leadership, Assurant Specialty Property has more than doubled its revenue since 2006. In partnership with financial institutions, property managers, manufactured home sellers and other leading businesses, Assurant Specialty Property provides services including insurance monitoring, exposure management and lender-placed insurance, renters insurance, manufactured housing insurance, homeowners insurance and flood insurance, as well as appraisal and property preservation services.
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About Assurant: Assurant provides specialty protection products and related services to safeguard against risks.
Bart R. Schwartz
Executive Vice President, Chief Legal Officer and Secretary of Assurant
Bart Schwartz is executive vice president, chief legal officer and secretary of Assurant, Inc. He oversees Assurant’s legal department and its compliance, government relations and internal audit functions. Mr. Schwartz has practiced law for more than three decades with leading law firms and major public companies, with expertise in corporate governance and public-company legal and regulatory issues in the insurance and financial services industries. Before joining Assurant in 2008, he served as chief corporate governance officer, corporate secretary and chief securities counsel at The Bank of New York, where he supported the bank’s merger with Mellon Financial Corporation. Previously, Mr. Schwartz, as deputy general counsel and corporate secretary of Marsh & McLennan Companies in New York, was responsible for all corporate legal affairs of the parent company. Mr. Schwartz’s legal experience includes serving as senior vice president and general counsel of The MONY Group and as senior vice president and general counsel of Willis Corroon Corporation (now Willis Group Holdings). He began his career in 1978 as an associate at Debevoise & Plimpton and later worked at Skadden, Arps, Slate, Meagher & Flom. Mr. Schwartz is a co-editor and contributing author of “Corporate Governance, Law and Practice,” has published more than 20 articles in professional journals, and has served on the board of directors of the Association of Corporate Counsel. Mr. Schwartz’s community contributions include pro bono work through the Legal Aid Society and Human Rights First. He holds a Bachelor of Arts degree from Antioch College, a Juris Doctor degree from the University of Southern California and a Master of Business Administration degree from Vanderbilt University.
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About Assurant: Assurant provides specialty protection products and related services to safeguard against risks.
Alex Punsalan
Senior Vice President, Head of Global P&C Claims of Assurant
Alex Punsalan serves as senior vice president and Head of Global P&C Claims at Assurant.
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About Assurant: Assurant provides specialty protection products and related services to safeguard against risks.
Robyn Price Stonehill
Executive Vice President, Chief Human Resources Officer of Assurant
Robyn Price Stonehill is executive vice president, chief human resource officer of Assurant, Inc., leading the human resources function for the enterprise. Throughout her 16-year career at Assurant, Ms. Price Stonehill has held a variety of leadership roles related to compensation, retirement, health and welfare, and other human resources functions. In her role, Ms. Price Stonehill focuses on enabling Assurant’s talent in support of the company’s business strategy with a strong focus of diversity and inclusion, learning and development, enterprise talent development and performance management. As senior vice president, compensation, benefits and shared services from 2011 to 2014, Ms. Price Stonehill set the vision and design of the Total Rewards program and restructured Assurant’s talent acquisition processes, placing greater focus on improving the job candidate experience. Ms. Price Stonehill reshaped Assurant’s pension and benefits architecture to improve cost efficiency and increase value to employees while maintaining the competitive benefits needed to attract and retain talent. Under her leadership, employees’ 401(k) participation rose from 55 to more than 93 percent.
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About Assurant: Assurant provides specialty protection products and related services to safeguard against risks.
Raonak Ahmad
Vice President, Digital Strategy of Assurant
Raonak is the vice-president of global digital strategy at Assurant. Assurant (NYSE: “AIZ”) supports some of the world’s most recognizable brands by helping their consumers solve challenges like a flooded house, expensive car repairs, unexpected funeral expenses, or lost or stolen mobile phones. Assurant operates around the world and is based in New York City. Raonak has been with Assurant for almost 12 years in various capacities including international audit and product management roles. As head of global digital strategy, Raonak supports the chief digital officer and the various lines of Assurant businesses in developing new digital revenue, growth, product, and consumer engagement models. Raonak recently led a work stream dedicated to the identity management and protection space which is now a fully supported product line within Assurant’s Global Lifestyle business. He’s a Georgia Tech alum and lives in Atlanta.
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About Assurant: Assurant provides specialty protection products and related services to safeguard against risks.
Mark Novad
Senior Vice President – Human Resources of Dream Center Education Holdings
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About Dream Center Education Holdings: DCEH
David Oldershaw
Vice President of GTM Strategy, Operations, & Corporate of Litmus
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About Litmus: Litmus is a testing and QA service for email marketers.
Heath R. Byrd
Executive Vice President, Chief Financial Officer of Sonic Automotive
Mr. Heath R. Byrd assumed the office of Executive Vice President and Chief Financial Officer on March 31, 2013. Mr. Byrd had served as Sonic’s Vice President and Chief Information Officer since November 2007 with responsibility for establishing and directing the strategic long-term goals, policies and procedures of Sonic’s business technology group. Prior to joining Sonic, he served in a variety of management positions at HRAmerica, Inc., a workforce management firm that provided customized human resource and workforce development through co-sourcing arrangements (“HRAmerica”), including as a director, as President and Chief Operating Officer and as Chief Financial Officer and Chief Information Officer.
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About Sonic Automotive: Sonic Automotive, as a Fortune 500 company and member of the Russell 2000 Index, is among the largest automotive retailers in the United
Amy Burford
Vice President – Commercial Lead (Sales & Customer Success) of Conversocial
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About Conversocial: Conversocial is a Customer Experience Platform for Messaging Channels.
Jeff Cohen
Vice President Marketing of Seller Labs
Jeff Cohen has over 15 years of ecommerce experience. Currently, Jeff is CMO and Partner at Seller Labs where he works with more than 50,000 Amazon sellers providing software solutions and expert advice. Prior to working Seller Labs, Jeff was General Manager and Founder of Textbooks.com. As an International speaker, Jeff is regarded as an industry expert who is constantly asked to share actionable intelligence on how Amazon works and how sellers can improve their business.
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About Seller Labs, X-Cart: Seller Labs develops software that helps Amazon merchants increase profits, build brand recognition, and dominate their categories.
Reyne Wisecup
Executive Vice President – Human Resources of Fastenal Company
Ms. Reyne K. Wisecup serves as the company’s executive vice president – human resources. She began her career at Fastenal in 1988, and served in various operational and administrative areas until being named human resources director in April 1997. In April 2002, she was promoted to vice president of employee development, a position she held until November 2007 when she was made executive vice president – human resources. In her capacity as executive vice president – human resources, Ms. Wisecup has management responsibilities for the company’s human resources department which includes human relations, payroll, benefits, diversity and compliance, general insurance, legal, and the Fastenal School of Business. Because we credit much of our success to our ‘people centered’ decentralized structure, relying upon the entrepreneurial motivation and creative energy of our employees, Ms. Wisecup provides a very helpful direct link between the employees and the board which aids the board in shaping employee relations. Her career path also epitomizes the ‘promote from within’ philosophy which is a cornerstone of Fastenal’s culture. Ms. Wisecup has been a director of Fastenal since 2000.
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About Fastenal Company: Fastenal has grown from a single store to more than 2,700 locations, each providing tailored local inventory.
John Soderberg
Executive Vice President – Information Technology of Fastenal Company
Mr. Soderberg has been our executive vice president – information technology since May 2016. From May 2014 to May 2016, Mr. Soderberg served as our executive vice president – sales operations and support. From April 2010 to May 2014, Mr. Soderberg was one of our vice presidents – sales. From April 2005 to April 2010, Mr. Soderberg served as regional vice president of our Washington based region. Prior to April 2005, Mr. Soderberg served in various sales leadership roles at our Company.
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About Fastenal Company: Fastenal has grown from a single store to more than 2,700 locations, each providing tailored local inventory.
Daniel Florness
President and Chief Executive Officer of Fastenal Company
Mr. Daniel L. Florness, serves as the company’s president and chief executive officer. He began his career at Fastenal in 1996, and served as the company’s chief financial officer from June 1996 to December 2002, and as an executive vice president and the chief financial officer of the company from December 2002 to December 2015. During his time as chief financial officer, Mr. Florness’ experience with the company expanded beyond finance, including leadership of product development and procurement, and, in more recent years, the company’s national accounts business. In his role as president and chief executive officer, Mr. Florness provides the board with critical input on the development and implementation of high level strategies for the company and on the overall operations and resources of the company. In addition, his long prior tenure as chief financial officer makes Mr. Florness uniquely situated to provide the board with in-depth insight into the company’s financial planning, internal controls, and regulatory compliance. Mr. Florness also serves on the board of directors of PlastiComp, Inc., a privately held company specializing in the provision of long fiber thermoplastic composites and technologies. Mr. Florness has been a director of Fastenal since January 2016.
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About Fastenal Company: Fastenal has grown from a single store to more than 2,700 locations, each providing tailored local inventory.
Terry Owen
Senior Executive Vice President – Sales Operations of Fastenal Company
Mr. Owen has been our senior executive vice president – sales operations since January 2016. Mr. Owen’s responsibilities include oversight of our information technology, sales operations and support, international sales, national accounts, FAST Solutions®, and manufacturing operations. From July 2015 to December 2015, Mr. Owen was one of our executive vice president – sales. From May 2014 to June 2015, Mr. Owen served as our executive vice president – e-business, and from December 2007 to May 2014, Mr. Owen was regional vice president of our Texas based and Mexico regions. Prior to December 2007, Mr. Owen served in various distribution center leadership roles.
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About Fastenal Company: Fastenal has grown from a single store to more than 2,700 locations, each providing tailored local inventory.
Nicholas Lundquist
Executive Vice President – Operations of Fastenal Company
Mr. Lundquist has been our executive vice president – operations since July 2012. Mr. Lundquist’s responsibilities include distribution development, product development, supplier development, and supply chain. From November 2007 to July 2012, Mr. Lundquist was one of our executive vice presidents – sales. From December 2002 to November 2007, Mr. Lundquist was our executive vice president and chief operating officer.
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About Fastenal Company: Fastenal has grown from a single store to more than 2,700 locations, each providing tailored local inventory.
Leland Hein
Senior Executive Vice President – Sales of Fastenal Company
Mr. Hein has been our senior executive vice president – sales since January 2016. Mr. Hein’s responsibilities include sales and operational oversight of our western United States business. From July 2015 to December 2015, Mr. Hein was our chief operating officer. Mr. Hein was our president and chief executive officer from January 2015 to July 2015, and our president from July 2012 to December 2014. From November 2007 to July 2012, Mr. Hein was one of our executive vice presidents – sales. Prior to November 2007, Mr. Hein served in various sales leadership roles at our Company.
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About Fastenal Company: Fastenal has grown from a single store to more than 2,700 locations, each providing tailored local inventory.
Charles Miller
Executive Vice President – Sales of Fastenal Company
Mr. Miller has been our executive vice president – sales since November 2015. Mr. Miller’s responsibilities include sales and operational oversight of our eastern United States business. From January 2009 to October 2015, Mr. Miller served as regional vice president of our southeast central region based primarily in Tennessee and Kentucky. Prior to January 2009, Mr. Miller served in various sales leadership roles at our Company.
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About Fastenal Company: Fastenal has grown from a single store to more than 2,700 locations, each providing tailored local inventory.
James Jansen
Executive Vice President – Manufacturing of Fastenal Company
Mr. Jansen has been our executive vice president – manufacturing since January 2016. Mr. Jansen’s responsibilities include oversight of our manufacturing operations. From December 2010 to December 2015, Mr. Jansen was our executive vice president – operations. From November 2007 to December 2010, Mr. Jansen was our executive vice president – internal operations. From May 2005 to November 2007, Mr. Jansen served as leader of systems development (this role encompassed both information systems and distribution systems development). From April 2000 to April 2005, Mr. Jansen served as sales leader of our Texas based region.
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About Fastenal Company: Fastenal has grown from a single store to more than 2,700 locations, each providing tailored local inventory.
Ashish Gambhir
Co-Founder & President of ShiftOne
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About ShiftOne: ShiftOne is a mobile app that reduces turnover, drives incremental revenue, and makes work a better place for hourly employees and managers.
Cathy Beardsley
Founder & President & CEO of Segpay
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About Segpay: Segpay is a global leader in online payment processing.
Slaven Bilac
CEO and President of Agent IQ
Slaven is leading the Agent IQ Engineering Team and is responsible for technology behind Agent IQ platform from early design to serving in production. Before Agent IQ, Slaven worked at Google for 12 years, initially focusing on improving Google Search Engine and acting as Search Lead in the Google Japan Office. Later he lead the Cloud Machine Intelligence Group tasked with making Google-internal ML technology available on GCP. While at Google, Slaven has helped build several large engineering teams and demonstrated passion for making ML and NLP technology immediately useful by launching several user-facing products.
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About Agent IQ: Agent IQ is developing next gen customer engagement platform for banks, credit unions and other FIs based in San Francisco, CA.
Ryan van Biljon
Vice President of Sales and Services of Samanage
Ryan van Biljon is the Vice President of Sales and Services at Samanage. Over his more than 15-year long career, Ryan has acquired deep expertise in the fields of technology, sales, customer experience and business development. This has enabled him to emerge as an industry leader in both the sales and application of service management technologies. Ryan now uses his technology and business expertise plus his experience with SaaS startups to grow the technical and sales teams at Samanage. He also advises on service management, as an industry leader in the space.
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About Samanage: Samanage is a service management solution company, enabling organizations to deliver a smarter service experience to their employees.
David Geier
Vice President, Electric Transmission & System Engineering of San Diego Gas & Electric
David L. Geier is vice president of electric transmission and system engineering for San Diego Gas & Electric. Geier is responsible for all aspects of electric transmission and substation operations, enterprise engineering and major capital projects. Geier holds a bachelor’s degree in electrical and power engineering from the University of Illinois, Urbana and a master’s degree in electrical and computer engineering from San Diego State University. He is a registered professional engineer in California. Geier currently serves as vice chairman of the board of directors for the American Red Cross of San Diego/ Imperial Counties. Geier also serves on the Dean’s advisory board at San Diego State University and the University of San Diego and is a member of Institute of Electrical & Electronic Engineers.
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About San Diego Gas & Electric: SDG&E provides safe and reliable energy service to 3.4 million customers in San Diego and southern Orange counties.
Larry Stoddard
President and Chief Executive Officer of RelaDyne
As President and Chief Executive Officer of RelaDyne, Larry Stoddard is responsible for driving and executing RelaDyne’s transformational business strategy to provide integrated solutions through the best-in-class delivery of equipment reliability management products and services to the industrial, commercial, and automotive industries. Beyond his extensive experience running distribution businesses, Larry brings to RelaDyne a strategic focus on the development and growth of value-added services. Accordingly, he is passionate about driving the evolution and delivery of RelaDyne’s Field Reliability Management (FRM) services line of business. A high-energy, results-driven business leader, Larry has a proven track record of nearly three decades of management success along with a respected reputation for significantly improving operational productivity and customer service. Previously, Larry served as Chief Executive Officer of Bradco Supply Corporation, one of the nation’s largest roofing supply companies, which was acquired by American Builders & Contractors Supply Company (ABC Supply). At Bradco he was responsible for developing people and systems across brands to improve business and to increase the company’s value and profitability. During much of his career, Larry led the growth of Ferguson Enterprises Inc., in Newport News, Virginia, a subsidiary of Wolseley, PLC, Theale, England. Ranked today as the largest plumbing wholesaler in North America, the company grew during his tenure from $140 million in revenue to more than $34 billion. Larry managed strategy, teams, training, operations and acquisition integration, and led a logistics program for industrial warehousing and shipping that rivaled the speed and flexibility of leading consumer retailers. Other career highlights include serving as President of the standard products division of Mueller Industries in Memphis, Tennessee, where he managed the company’s largest and most profitable division. Larry also serves as chairman of the family-owned business, Crescent Electric Supply, a large regional electrical distribution company in East Dubuque, Illinois. Larry received a Bachelor of Science in marketing from Auburn University.
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About RelaDyne: RelaDyne is a supplier of comprehensive equipment reliability products and value added services.
Scott Hill
Vice President Reliability Services of RelaDyne
Scott Hill is responsible for the continued growth and development of RelaDyne and its acquired companies. He brings over 20 years of business experience in operations, sales and finance in the fuel, lubricants, and reliability services segments. Scott began his career in 1991 in the lubricant and fuels sales department with Hill Oil Company, a family-owned company founded in 1946 and acquired by RelaDyne in 2011. From there, Scott advanced to President and Chief Executive Officer, leading the company into a fully diversified fuel, lubricants and services marketer, serving the commercial, industrial, and agriculture industries. For over 15 years Scott paved the way for Hill Oil to become one of the top Chevron Marketers in the Southern United States. Scott formed a services division known as PetroClean Solutions, now a part of RelaDyne Reliability Services, performing flushing and filtration services across the country for various power generation customers. This addition to the Hill Oil portfolio allowed for over a decade of constant growth in the fuel, lubricants, and services division of Hill Oil, leading the company to be recognized annually as a top performing Chevron Signature Class marketer based on customer-driven performance and reliability. Scott remains active in his community, serving on the Louisiana Tech College of Business Advisory Board, First National Bank Board of Directors, and the Fellowship of Christian Athletes Board of Directors. Scott has served on the Chevron North American Lubricants Council and many other trade steering committees as well as co-founded Type 1 Krewe for Juvenile Diabetes in North Louisiana. Scott received a Bachelor of Science in Finance from Louisiana Tech University.
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About RelaDyne: RelaDyne is a supplier of comprehensive equipment reliability products and value added services.
Dan Oehler
Vice President, Sales and Marketing of RelaDyne
Dan Oehler serves as RelaDyne’s VP of Sales and Marketing and is responsible for leading the RelaDyne sales force and driving RelaDyne’s innovative marketing programs to improve customer profitability. Dan served on the strategy team in the formation of RelaDyne, and he is a member of the ELT. Dan brings to RelaDyne extensive experience in lubricant and fuel distribution, sales process, strategic alliances with major oil companies and managing key sales channels including automotive, commercial, and industrial reliability. He is an industry-leading marketer and responsible for RelaDyne’s customer relationship management (CRM) program, pipeline management, sales compensation, branding, business development, e-commerce, and pricing optimization strategies. Dan currently serves as RelaDyne’s Vice President of Sales and Marketing, where he manages corporate sales and marketing, strategies, budgeting, forecasting, sales pipelines and brand development. Dan also oversees the complete product offering with a strong focus in both major brands and RelaDyne’s private label product offerings including DuraMAX, ALLFLEET, and RelaTech. Dan graduated with honors from Indiana University’s Kelley School of Business, where he received a Bachelor of Science in marketing and co-founded the IU Sales Center and Market Intelligence Program. He is married with three children and resides in West Chester, Ohio.
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About RelaDyne: RelaDyne is a supplier of comprehensive equipment reliability products and value added services.
Walt Rodgers
Vice President of Human Resources of RelaDyne
Walt Rodgers is responsible for all human resources activities, most notably leading the company’s efforts to instill a common culture throughout the organization. Rodgers’ duties include all recruiting and hiring, employee benefit programs, payroll, training and other related functions for the company. Prior to joining RelaDyne, Rodgers spent nearly 27 years with Ferguson Enterprises, Inc., Newport News, Va., one of the nation’s leading plumbing; pipes, valves and fittings; and building supplies wholesale distributors . During this time, he rose through the ranks of the organization, assuming a variety of management positions with ever-increasing responsibilities. Most recently, he was Manager of Talent Development, a position he held since 2007. In this role, Rodgers was responsible for aligning, creating and implementing key training strategies and curriculum to optimize the effectiveness of all field and management personnel, as well as grow associate retention. Prior to that position, he was Director of Ferguson’s HVAC Business Group from 2002-2007, where he drove strategies and supporting tactics of the $1 billion division of the company. Other positions Rodgers held at Ferguson included Manager of Branch Operations, Southern Region, from 1998-2002; Branch General Manager, in Boston from 1995-98; Manager, Plumb Source Division, in Columbus, Ohio from 1991-95; Operations Manager, in Orlando from 1989-91; and Sales Executive, from 1987-89. He began his career at Ferguson as an Executive Trainee in Orlando, during 1984. Rodgers received a B.S. Degree in Business Administration from Wake Forest University, as well as completed separate condensed M.B.A and M.B.A/Executive Education programs at the University of North Carolina and University of Virginia, respectively.
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About RelaDyne: RelaDyne is a supplier of comprehensive equipment reliability products and value added services.
Glenn Pumpelly
Executive Vice President, Regional Manager South of RelaDyne
Glenn Pumpelly is responsible for RelaDyne’s Gulf Coast region business operations to bring the company’s best-in-class products and services to customers, create synergies throughout the Gulf Coast, grow the Field Reliability Management business, and ensure that RelaDyne provides the most effective customer service programs in the industry. Since 1989, Glenn served as President and Chief Executive Officer for Pumpelly Oil Company, LLC, a leading Gulf Coast distributor of national-branded lubricants; specialty products and chemicals; and diesel fuel and gasoline. Glenn’s entire career has been dedicated to the lubrication industry, where he has served as Director of the Petroleum Marketers Association of America and as President of the Louisiana Oil Marketers Association. Glenn is also highly active in his community, contributing his time and expertise to the boards of several charitable and professional organizations, including the board of directors of MidSouth Bank; SWLHS-Lake Charles Memorial Hospital, where he served as Chair in 2008; and McNeese State University Foundation, where he served as President from 1999 to 2000. Other positions include board Chair for the Chamber of Commerce Southwest Louisiana, campaign chair of United Way of Southwest Louisiana, Chair of Crime Stoppers of Southwest Louisiana, president of Children’s Museum of Lake Charles, Chair of Calcasieu Parish Heart Association, Director of Foreman-Reynaud YMCA, Lake Charles YMCA, and the New Orleans Branch of the Federal Reserve Bank of Atlanta, where he served as Chair from 1999 through 2002. Glenn earned a Bachelor of Science in marketing from Louisiana Tech University.
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About RelaDyne: RelaDyne is a supplier of comprehensive equipment reliability products and value added services.
Walt Rodgers
Vice President of Human Resources of RelaDyne
Walt Rodgers is responsible for all human resources activities, most notably leading the company’s efforts to instill a common culture throughout the organization. Rodgers’ duties include all recruiting and hiring, employee benefit programs, payroll, training and other related functions for the company. Prior to joining RelaDyne, Rodgers spent nearly 27 years with Ferguson Enterprises, Inc., Newport News, Va., one of the nation’s leading plumbing; pipes, valves and fittings; and building supplies wholesale distributors . During this time, he rose through the ranks of the organization, assuming a variety of management positions with ever-increasing responsibilities. Most recently, he was Manager of Talent Development, a position he held since 2007. In this role, Rodgers was responsible for aligning, creating and implementing key training strategies and curriculum to optimize the effectiveness of all field and management personnel, as well as grow associate retention. Prior to that position, he was Director of Ferguson’s HVAC Business Group from 2002-2007, where he drove strategies and supporting tactics of the $1 billion division of the company. Other positions Rodgers held at Ferguson included Manager of Branch Operations, Southern Region, from 1998-2002; Branch General Manager, in Boston from 1995-98; Manager, Plumb Source Division, in Columbus, Ohio from 1991-95; Operations Manager, in Orlando from 1989-91; and Sales Executive, from 1987-89. He began his career at Ferguson as an Executive Trainee in Orlando, during 1984. Rodgers received a B.S. Degree in Business Administration from Wake Forest University, as well as completed separate condensed M.B.A and M.B.A/Executive Education programs at the University of North Carolina and University of Virginia, respectively.
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About RelaDyne: RelaDyne is a supplier of comprehensive equipment reliability products and value added services.
Stephen Scherger
Senior Vice President & Chief Financial Officer of Graphic Packaging
Stephen Scherger is the Senior Vice President and Chief Financial Officer of Graphic Packaging Holding Company. From October 1, 2014 through December 31, 2014, Mr. Scherger was the Senior Vice President – Finance. From April 2012 through September 2014, Mr. Scherger served as Senior Vice President, Consumer Packaging Division. Mr. Scherger joined Graphic Packaging Holding Company in April of 2012 from MeadWestvaco Corporation, where he served as President, Beverage and Consumer Electronics. Mr. Scherger was with MeadWestvaco Corporation from 1986 to 2012 and held positions including Vice President, Corporate Strategy; Vice President and General Manager, Beverage Packaging; Vice President and CFO, Papers Group, Vice President Asia Pacific and Latin America, Beverage Packaging, CFO Beverage Packaging and other executive-level positions .
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About Graphic Packaging: Graphic Packaging is committed to providing consumer packaging that makes a world of difference.
Michael Ukropina
Senior Vice President, Consumer Packaging Division of Graphic Packaging
Michael Ukropina is Senior Vice President, Consumer Packaging Division for Graphic Packaging Holding Company. Beginning in August 2014, Mr. Ukropina served as the Senior Vice President, Strategy. Mr. Ukropina joined the Company in August of 2014 from ASG Worldwide, a specialty consumer packaging company, where he led ASG as President and CEO from 2012 to 2014. Prior to that, Mr. Ukropina was an officer with International Paper and his work there from 1993 to 2011 included positions such as Vice President and General Manager, Shorewood Packaging; Vice President of Operations for xpedx; and Director of Finance & Planning for Industrial Packaging. During that time, Mr. Ukropina led packaging growth strategies across multiple businesses in Latin America, Europe and Asia.
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About Graphic Packaging: Graphic Packaging is committed to providing consumer packaging that makes a world of difference.
Kristopher Dover
Vice President Business Continuous Improvement of Graphic Packaging
Kristopher Dover is the Vice President, Business Continuous Improvement. Prior to his current role, Mr. Dover served as Vice President, Manufacturing & Packaging Machinery and Senior Vice President, Flexible Packaging. Prior to the Altivity Packaging transaction in 2008, Mr. Dover served as Vice President and General Manager, Multi-Wall Bag Division from August 2007 until March 2008 and as Vice President, Operations from December 2006 until August 2007. Mr. Dover was Vice President, Global Operations for the Beverage Division from January 2006 until December 2006 and Vice President, Operations for Europe from August 2004 until January 2006. Prior to that, Mr. Dover was Director of Operations for Graphic Packaging Corporation from August 2003 until August 2004. Mr. Dover joined Graphic Packaging International Corporation in 1999 and held various management positions in its U.S. and European operations.
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About Graphic Packaging: Graphic Packaging is committed to providing consumer packaging that makes a world of difference.
Alan Nichols
Senior Vice President, Mills Division of Graphic Packaging
Alan Nichols is the Senior Vice President, Mills Division of Graphic Packaging Holding Company. He served as Vice President, Mills from August 2008 until March 2009. From March 2008 until August 2008, Mr. Nichols was Vice President, CRB Mills. Prior to the Altivity Transaction, Mr. Nichols served as Vice President, CRB Mills for Altivity Packaging, LLC from February 2007 until March 2008 and was the Division Manufacturing Manager, Mills for Altivity Packaging and the Consumer Products Division of Smurfit-Stone Container Corporation from August 2005 to February 2007. From February 2001 until August 2005, Mr. Nichols was the General Manager of the Wabash Mill for Smurfit-Stone.
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About Graphic Packaging: Graphic Packaging is committed to providing consumer packaging that makes a world of difference.
Vish Narendra
Vice President & Chief Information Officer of Graphic Packaging
Vish Narendra is the Vice President and Chief Information Officer of Graphic Packaging Holding Company, a position he has held since May 1, 2015. Mr. Narendra joined Graphic Packaging Holding Company from General Electric Company, a focused, global infrastructure leader. Mr. Narendra was with the General Electric Company from September 2001 to April 2015 and served most recently as CIO for the Alstom integration for the GE Power & Water business. From September 2001 to August 2014, Mr. Narendra held a series of roles with increasing responsibility, including a stint as the Asia region CIO for the Energy and Aviation businesses within General Electric Company, CIO for demand management within the Power Generation business and other functional roles. Prior to General Electric Company, Mr. Narendra was with Idea Integration from 1999 to 2001, a provider of digital strategy and application development. Mr. Narendra also worked for System Software Associates from 1994 to 1999. Mr. Narendra holds an undergraduate degree from Anna University, College of Engineering, Chennai, India in Electrical & Electronics Engineering and an MBA from the Stuart School of Business, Illinois Institute of Technology, Chicago.
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About Graphic Packaging: Graphic Packaging is committed to providing consumer packaging that makes a world of difference.
Lauren Tashma
Senior Vice President, General Counsel and Secretary of Graphic Packaging
Lauren Tashma is the Senior Vice President, General Counsel and Secretary of Graphic Packaging Holding Company, serving in this position since February, 2014. Previously, Ms. Tashma served as Senior Vice President, General Counsel and Secretary of Fortune Brands Home & Security, Inc., a global consumer products company, where she led the legal, compliance and EHS functions. Prior to that, Ms. Tashma had various roles with Fortune Brands, Inc., including Vice President and Associate General Counsel. Ms. Tashma holds an undergraduate degree from Northwestern University and a law degree from Loyola University of Chicago School of Law.
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About Graphic Packaging: Graphic Packaging is committed to providing consumer packaging that makes a world of difference.
Deborah Frank
Vice President & Chief Accounting Officer of Graphic Packaging
Deborah Frank is the Vice President and Chief Accounting Officer of Graphic Packaging Holding Company. Prior to the Altivity Transaction, she served as Vice President and Controller of Graphic Packaging Corporation since April 2005. Prior to joining the Company, Ms. Frank held various positions of increasing responsibility in the finance, accounting, audit, international and corporate areas at Kimberly Clark Corporation, most recently serving as Assistant Controller.
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About Graphic Packaging: Graphic Packaging is committed to providing consumer packaging that makes a world of difference.
Carla Chaney
Senior Vice President, Human Resources of Graphic Packaging
Carla Chaney is the Senior Vice President, Human Resources of Graphic Packaging Holding Company, a position she has held since July 15, 2013. Ms. Chaney joined Graphic Packaging Holding Company from Exide Technologies, a leading global supplier of stored electrical energy. Ms. Chaney was with Exide Technologies from February 2012 to July 2013 and served most recently as Executive Vice President, Human Resources and Communications. Prior to Exide Technologies, Ms. Chaney held a variety of leadership roles with Newell Rubbermaid, Inc. from 2004 to 2011, including Group Vice President, Human Resources for the Home & Family business segment, Regional Vice President, Human Resources, EMEA; Corporate Vice President, Global Organization and People Development; and Vice President, Human Resources, Culinary Lifestyles Business. Ms. Chaney also worked for Georgia-Pacific from 1992 to 2004.
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About Graphic Packaging: Graphic Packaging is committed to providing consumer packaging that makes a world of difference.
Spencer Maurer
Vice President, Supply Chain of Graphic Packaging
Spencer Maurer is Vice President, Supply Chain of Graphic Packaging Holding Company, is responsible for leading the organization’s procurement, logistics, operations and planning functions. Spencer has been with Graphic Packaging for more than 20 years, and has held various manufacturing and environmental, health and safety positions, including Corporate Environmental, Health and Safety Director and Plant Manager of the Golden, CO facility. Prior to his current role he served as Vice President, Procurement for three years. Spencer holds a Bachelor of Science degree in Environmental Engineering from Michigan Technological University.
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About Graphic Packaging: Graphic Packaging is committed to providing consumer packaging that makes a world of difference.
Andrew Johnson
Vice President, Vice President, Government Affairs & Sustainability of Graphic Packaging
Andrew Johnson is Vice President, Government Affairs and Sustainability of Graphic Packaging Holding Company. From January 2012 until September 2014, Mr. Johnson served as Director of Government Affairs and Sustainability for Graphic Packaging Holding Company. Mr. Johnson provides strategic leadership for the global execution of the Company’s Government Affairs program. In addition, he oversees Graphic Packaging’s sustainability program, establishing its vision and leading execution. He has been with Graphic Packaging for 12 years holding positions of increased responsibility in Marketing and Business Development; including Director of Business Development. Mr. Johnson has over 25 years of experience in packaging, serving as the Director of Marketing and the Center for Innovation at Smurfit-Stone and in leadership roles in package engineering and procurement at consumer packaged goods companies, Pillsbury and Borden Foods Corp.
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About Graphic Packaging: Graphic Packaging is committed to providing consumer packaging that makes a world of difference.
Greg Moser
President & CTO of ShipCalm
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About ShipCalm: e-Commerce Shipping & Operations Partner for SMB
ELI GELMAN
President and Chief Executive Officer of Amdocs
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About Amdocs: Amdocs is a developer and provider of customer experience systems for communications, media, and entertainment industries.
Robert DeCort
Executive Vice President, Business Development of Meta Data Analytics 360
Bob has over 30 years of experience in the design, development, and operation of technology enabled IT, security and telecommunications projects delivered globally for commercial and government customers. Bob has directed efforts as Chief Engineer, Program Manager, Business Area Manager, and Business Development Manager, while based in the US and on long term assignments in Europe, Africa, Southwest Asia, and South America; Bob has gained this experience by defining, delivering, and operating highly complex technical systems to solve challenging national security and business problems while working for General Dynamics for 12 years, and SAIC for 17 years.
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About Meta Data Analytics 360: Meta Data Analytics 360 specializes in business contracts encompassing enterprise IT systems hosting, operations, and management.
David Fruin
Vice President of Vail Systems
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About Vail Systems: Vail Systems develops, hosts, and licenses customer care and conferencing solutions for service providers and enterprises.
Michael Bruening
Vice President, Operations of Vail Systems
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About Vail Systems: Vail Systems develops, hosts, and licenses customer care and conferencing solutions for service providers and enterprises.
Beth McGinnis
Vice President of Vail Systems
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About Vail Systems: Vail Systems develops, hosts, and licenses customer care and conferencing solutions for service providers and enterprises.
Todd Whiteley
Vice President, Product Development of Vail Systems
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About Vail Systems: Vail Systems develops, hosts, and licenses customer care and conferencing solutions for service providers and enterprises.
Kristie Kliese
President ,CEO , Founder & Owner of eCom Merchant Solutions
Kristie founded eCMS in 1997 with the goal of setting eCMS apart from her competitors. The premise of this goal was simple: to treat the merchants she worked with the way she would want to be treated, placing emphasis on honesty & integrity. She also recognized that innovation and on-going education (in the credit card processing industry) were key elements to the company’s growth. This forward thinking landed her in the position to be not only one of the first resellers of the Authorize.Net gateway, but one of the first preferred resellers. She was a pioneer in providing Internet based merchant accounts and the gateway to some of the first online merchants. It was an exciting and welcome addition to her knowledge in working with Brick & Mortar merchants. Today, Kristie is still just as passionate about eCMS, and is proud of the numerous awards and customer testimonials that have contributed to her quest of reaching her goal. The greatest love & joy of Kristie’s life is her four beautiful children and her two grandchildren.
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About eCom Merchant Solutions: eCom Merchant Solutions is a boutique credit card processing company that offers full service
John Kirk
Executive Vice President & Chief Information and Technology Officer of SIRVA
John Kirk is SIRVA’s Executive Vice President & Chief Information and Technology Officer. Kirk joined SIRVA in September 2015. Kirk has been a leader of technology and IT over the last 15 years and before that he held executive positions on the business side in terms of sales, marketing, operations, procurement and supply chain. Most recently, Kirk was the CIO for the Vitamin Shoppe, a leading publicly traded retail and ecommerce business with $1.3B in sales and 736 locations. Kirk led the technology and IT during a 50% increase in store count and ecommerce revenue, scaling the business for quality, customer service and profitability. He was responsible for strategic direction and all daily operations for technology, applications, operations, store systems, technical infrastructure, telecommunications, and cybersecurity and ecommerce platforms. Kirk led the IT team of 125 professionals and developed and implemented a multi-year IT strategic plan enabling the company to scale for growth. He created and implemented the application roadmap to upgrade and install leading new technologies. Under Kirk’s leadership, IT and technology increased speed to market by 30%, improved customer satisfaction significantly, increased uptime of IT systems to an impressive 99.995%, increased productivity of IT by 20% and established a leading ecommerce business. Kirk holds a MBA from Seton Hall University where he graduated with honors and he also holds a Bachelor of Science in Business Administration from La Salle University.
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About SIRVA: SIRVA provides mobility & relocation services to corporate customers, individual consumers, and military and government agencies worldwide.
Margaret Pais
Executive Vice President, Human Resources of SIRVA
Meg Pais joined SIRVA in 2006 as Vice President of Human Resources for Relocation and took on the role of the Global HR Leader in 2009. When joining SIRVA in 2006, Pais led the Relocation Human Resources function focusing on operational excellence and human resources best practices, and responsibilities included change management initiatives, HR strategic planning including restructuring, attraction and retention of key talent, compensation and benefits, talent management and employee relations. In 2009, Pais was promoted to Head of Human Resources, to include Domestic US, Asia Pacific, and Middle East, Europe and Australia/New Zealand. Responsibilities include change management initiatives, HR strategic planning including restructuring, attraction and retention of key talent, compensation and benefits committee responsibilities, and talent management and employee relations. Pais is also responsible for the Corporate Services functions to include buildings and leases, receptionists, records retention and facilities planning. Prior to joining SIRVA, Pais spent 2 years with Dell Corporation and 8 years with Telxon Corporation, a wireless technology corporation. Her roles within Dell and Telxon included Manager Compensation and Benefits, Director of Human Resources and Vice President of Human Resources. Pais received her Bachelor of Arts from Baldwin Wallace College in Cleveland Ohio, and a Master’s of Science in Organizational Development and Analysis from Case Western Reserve University in Cleveland Ohio.
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About SIRVA: SIRVA provides mobility & relocation services to corporate customers, individual consumers, and military and government agencies worldwide.
Fred Pack
Founder & Vice President of MediaRoost
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About MediaRoost: Media Roost allows teams to collaboratively manage and analyze tweets from one or multiple Twitter accounts.
