4 Ways Your UX Needs to Extend Beyond Your Website (And How to Do It)

May 27, 2022
Photo by Alvaro Reyes on Unsplash

Your website is an effective tool for converting people into customers and making them want to know more about your brand. Your website’s UX (User Experience) needs to make a great first impression and cause people to return and use it again.

The user experience needs to extend beyond your website and other parts of your brand. All successful branding strategies use this to make sure they give their customers a consistent experience throughout their branding to help increase brand recognition and success.

Your products’ user experience is essential and needs to be thought about and not disregarded. We want to help you give your customer the best user experience, so we will tell you how you can extend your UX beyond your website and why you should do it. If you haven’t thought about this before, you need to read this article.

What Is User Experience (UX) In Design?

In design, the user experience involves the usability of a product and how valuable that experience is to the target audience. The user experience includes the users’ whole experience when using your website or other products. When creating the product, you need to think about the user experience; you cannot leave it until the end.

How Your User Experience Can Extend Beyond Your Website

There are many ways to extend your UX design beyond your website, and if you don’t want to do it by yourself, you can hire a San Francisco design firm like Clay.Global to help you grow your brand. If you want your brand to be consistent and successful, you need to make it more than a website.

When this is done successfully, people will be able to recognize your brand by the user experience, and they will want to engage with your products.

1. The Product Packaging That You Use

Even if most of your brand isn’t physical, you need to think about the user experience of your product’s packaging. Suppose you have a material effect that you are providing to customers. The UX needs to be consistent; this is especially important. Ensure that the messaging you are using, the tone of voice, and the design are the same as your website. If it isn’t, it can confuse people.

If you don’t know how to keep all of this consistent, tap the services of a design company to help you find the best way to put all of this together. They will even help you create a style guide that you can use for all your other designs to help keep them consistent.

2. Any Third-Party Services You Use

You might think the UX of third-party services is not something your brand needs to deal with, but you would be wrong. If you are using third-party services, then you need to make sure the UX they have will give your target audience the best experience and match the user experience that your brand has.

When choosing third-party services to use, you need to find ones that offer customization options that you can use to change the user experience and make it similar to your brands. If you don’t know how to select the best services, you can get help from a design firm that has experience working with a brand like yours.

Don’t just decide on any third-party service. You need to take your time and choose the best one. This will help your brand grow, so making the right choice is essential.

3. Your Brand’s Advertisements

When advertising your brand and products, you need to use the same messaging and voice as the rest of your branding. This will help build your brand recognition and help establish your brand in the market.

The visuals you use are just as important as the messaging and brand voice, so use your style guide to keep everything consistent. If you don’t have a style guide, you need to make one before you continue designing new products and designs.

When advertising your brand, show what makes your brand different from the competition. Don’t make your brand seem like the rest; if you do, then you aren’t giving people a reason to choose you over the competition.

4. All Of Your Social Media Profiles

Communicating with your target audience is necessary if you want to create a relationship with them that will build customer loyalty. It would help if you thought about the UX and how your brand is represented when talking with people on social media. Don’t just communicate in any way you want; think about your brand voice and personality.


Consistency is essential, and you need to think about it when designing different products and to expand your brand. You should not give your target audience a different user experience, as this will not help you build brand recognition and can confuse your target audience.

Learn from other brands’ mistakes and help your brand succeed. Don’t forget how important consistency is in your designs, and you will already be ahead of many brands.

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